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Coach, trainer, mediator, IT professional 
Seattle, Washington 
Louise Penberthy
Featured article: by Louise Penberthy
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Six signs that you’re misplacing your generosity with clients

Look for these six signs that you’re misplacing your generosity with clients. Avoid losing money on projects, being taken for granted, and lack of reciprocation. Create a policy on who you’ll be generous to, and be generous wisely.

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  • Coach, trainer, mediator, IT professional 
Seattle, Washington 
Louise Penberthy
    Louise Penberthy | 2 days ago

    "Setting up one of your programs as a home study. This is a lot of work up front but then it pays for itself over and over again." Yes yes...

  • Coach, trainer, mediator, IT professional 
Seattle, Washington 
Louise Penberthy
    Louise Penberthy | 2 days ago

    Good article, Esther. I especially second your tip “resist old family roles.” That can be hard, but it's essential.

  • Coach, trainer, mediator, IT professional 
Seattle, Washington 
Louise Penberthy
    Louise Penberthy | 2 days ago

    Scott, thank you for your comments. You're right, making business decisions out of desperation is never a good idea. Many of my clients are being unwisely generous towards a particular...

  • Direct Response Copywriter 
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Scott McKinstry
    Scott McKinstry | 5 days ago

    Exactly! Some generosity, like giving away useful information, can be an extremely effective way of capturing leads who may become great customers. But ... As you point out, Louise, you...

  • Owner 
Fredericksburg, Virginia 
Linda Clevenger
    Linda Clevenger | 1 week ago

    Louise - I have heard of SWAM-ing. I actually moderate several groups on LinkedIn. If anyone ever posts information that is not professional or appropriate, I contact them individually and...

  • Coach, trainer, mediator, IT professional 
Seattle, Washington 
Louise Penberthy
    Louise Penberthy | 1 week ago

    Linda, excellent article! Those are all great points. Do you also encourage people to use several different social media platforms? I assume you do. I was wondering if you'd heard...

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