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Publicity and Public Relations
Wesley Chapel, Florida
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5 Steps for becoming the next go-to source for the media

Plenty of people say they don’t have an expertise associated with their company, product or book – not one that would interest the media, anyway. And usually, they’re wrong. Here are 5 steps for becoming the newest go-to source.
Written Aug 14, 2012, read 2653 times since then.
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Those of you who’ve read my book, Celebritize Yourself, know that it describes a foolproof system for making yourself a go-to source for the media: You provide journalists with the content and insights they need; they provide you with mass-media exposure.

We do that for clients by promoting them as experts in their fields. That’s not so hard to imagine for the entrepreneur who’s developed a smartphone app for recipes or the tax expert with a book on how to save money. But plenty of people say they don’t have an expertise associated with their company, product or book – not one that would interest the media, anyway.

Usually, they’re wrong. And, as we often find here, that can be simply a matter of perspective.

Case in point: Darlene Quinn, author of the novel Webs of Power, signed on with us in January 2009 after having spent quite a bit of money with another PR agency that got her very limited exposure. She was skeptical about what – if anything – we could do differently.

Darlene’s novel was “Dynasty” meets Macy’s, a story of power and intrigue at the highest echelons of the retail fashion industry. When we asked her what inspired her to write it, she revealed she had been a top executive at the luxury Bullocks Wilshire department store chain (the parent store in LA served such patrons as John Wayne and Greta Garbo). She also had friends among the top executives at other upscale department stores, and knew enough about the inside of the business that she could tell some very good stories (names changed to protect the guilty and the innocent, of course).

There it was – the answer.

Promoting Darlene as the author of a racy new novel wouldn’t get her very far. Few media outlets are interested in interviewing novelists and those that do have thousands clamoring for their attention.

But how many high-end retail industry experts are there in the media? Not many! Most top executives don’t want to offend their peers. While Darlene would never purposefully say anything to offend anyone – that’s just not her way – she was free to tell the truth about the business.

Soon, she was being booked on radio and television to talk about the retail industry and its struggles to get through the recession, which was rapidly spiraling downward. A year later, she launched a social media campaign with us, which she continues today. With extensive coverage in the print media, more than 120 radio interviews and several local and national TV appearances, Darlene is now an undisputed expert in the media on retail matters. In addition, she was able to expose her books – there are now a sequel and a prequel, Twisted Webs and Webs of Power – to millions of readers, listeners and viewers.

There’s a lesson here that can be applied by anyone seeking media exposure. First, identify your expertise – the special knowledge, insight and educated opinion that can serve as valuable content for journalists. Then:

1. Follow the news. Look for issues, trends and breaking news relevant to your topic that you can comment on as an expert.

2. Develop a message that offers something of value to the public. If you can help solve a problem, offer insight or depth, or clarify a complicated issue, you’re providing valuable information.

3. Identify the local or national media venues that are a good match for your message. Read the columnists, watch and listen to the talk shows. Before you approach the journalists, know what their format is and the types of topics that interest them.

4. Never, ever pitch your company, product or service when contacting journalists. Offer yourself as an expert with solutions to problems their audience is concerned about. Otherwise, you’ll be invited to buy an ad or commercial time.

5. Understand who their audience is so you can engage the editor or host. Don’t overwhelm them with details, but make sure to give them the information they need to make a decision.

Darlene isn’t the first author or entrepreneur to find herself sought after by the media because of her expertise. And she won’t be the last.

Publicity and Public Relations 
Wesley Chapel, Florida 
Marsha Friedman

Marsha Friedman is a 20-year PR veteran and the CEO of EMSI Public Relations (http://www.emsincorporated.com) a firm providing PR services to corporations, entertainers, authors and professional firms.

Learn more about the author, Marsha Friedman.

Comment on this article

  • Business Coaching & Consulting 
Lake Forest, California 
Steve Smith
    Posted by Steve Smith, Lake Forest, California | Aug 16, 2012

    Marsha,

    Despite the article rating you've received for this post, the story you told about the fashion industry executive encouraged me to read the rest of your article. I found the guidance very helpful and certainly a great start to understanding what to do and what not to do. Thanks for taking the time to share your expertise. I have a few clients who will benefit from this.

    Steve Smith Founder- GrowthSource Coaching

  • SEO Press Release Publisher 
La Quinta, California 
Christine OKelly
    Posted by Christine OKelly, La Quinta, California | Aug 16, 2012

    You bring up some fantastic points here Marsha -- oftentimes, it's not what we "think" our angle is that turns out to be what people are interested in. You've got to look for new fresh approaches that inspire and interest people! Great job helping you client find this.

  • Business Mentor and Author 
Seattle, Washington 
Gerald  Grinter
    Posted by Gerald Grinter, Seattle, Washington | Aug 16, 2012

    Marsha,

    Love the article! Number one is my favorite. I think as business owners we sometimes get so wrapped up in our own idea of how we think our widget should be marketed and sold that we overlook the forest for the trees. The news is a fantastic place to discover new opportunities.

    Excellent! Thanks.

  • Business Coach | Sales Trainer | Public Speaking Coach 
Burlingame, California 
Michael Neuendorff
    Posted by Michael Neuendorff, Burlingame, California | Aug 21, 2012

    Marsha, There is definitely some good information here. I'm thinking that steps 3 - 5 could use some more depth. If I understand your article correctly, am I to approach journalists who write articles about my area of expertise and offer myself as a resource, i.e., someone who can solve problems for their readers/viewers?

    Don't journalists get contacted by people wanting to be interviewed as experts all the time? It seems that unless the journalist is actually working on a piece and needs someone like me, my contact would simply go unanswered. And do you recommend this contact happen by email, phone or direct mail? And should you contact them again if they don't respond? Would love to hear a little more detail from you on those steps. Thank you!

  • High Tech Copywriter 
Los Gatos, California 
Lara Fabans
    Posted by Lara Fabans, Los Gatos, California | Aug 23, 2012

    HARO is another really good resource since the reporters are already asking for your expertise, so you don't have to worry about pitching.

  • Publicity and Public Relations 
Wesley Chapel, Florida 
Marsha Friedman
    Posted by Marsha Friedman, Wesley Chapel, Florida | Aug 27, 2012

    Thank you for the wonderful feedback! I'm so glad you enjoyed it.

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