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8,634,718 Simple Things You Can Do Today to Grow Your Business and Succeed

Millions of Easy Steps to Getting It Right
Written May 04, 2012, read 4067 times since then.
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Any of this sound familiar…

“10 Sure Fire Ways To Improve Your Google Ranking”, “3 Essentials For Effective Networking”, “7 Simple Steps To Boost Your Sales”, “100 Ways To Promote Your Business Online… For Free!”, “12 Web Site Mistakes To Avoid”, “50 Great Web Sites For Publishing Your Articles”, “Top 10 Secrets Of Search Engine Optimization”, “15 Things You Need To Know About Twitter,”…

Stop! Hold it right there.

A person can overcome addiction in 12 steps, and the world’s largest religion can parse a comprehensive moral code down to only 10 commandments, yet there are 15 things I need to know about Twitter?

Get real.


All These Numbers Don’t Add Up

Well, actually, they do… and the total keeps growing, ad infinitum. The titles listed above are a modest sampling of real articles found online espousing some type of “quick step” path to success. The internet is rife with would-be blogging bhagwans, pundits and prognosticators, sages and savants outlining the “things you need to know”, the “things you need to do”, as well as the “most important things” in business – often in convenient numeric order.

The numbers are daunting. Many such articles offer useful and worthwhile advice provided by competent professionals with legitimate credentials. Many more don’t. The problem is weeding through the pretenders to find the contenders.


Success Is Not A Mathematical Formula

Entrepreneurs and business owners all have moments of self-doubt along the way, wondering if they could, or should be doing something differently. That’s where these “quick step” articles can drive you bonkers. Keeping pace with them all is impossible. More than likely you’ll be left feeling like there’s more you’re doing wrong than you’re doing right – because you’re darn well not doing everything they say you should be doing. Trying to manage it all can stifle you with the suffocating fear that you’re so far behind the curve you’ll never catch up.

Take a deep breath. Clients and the competition are not passing you by because you aren’t maximizing the 10 best ways to optimize your web site for search engines. Can you improve your online presence? Sure, who couldn’t? Should you? Yes, at some point – because a business must adapt it’s message and methods to remain vital. But, don’t panic because you’re not doing everything some article says you “must” be doing – now. In fact, maybe you shouldn’t be doing any of what that article says at all.

There are no universal formulas for success. What works to improve someone else’s sales might not be what speaks to your particular customer demographic. Perhaps social media web sites like Twitter can help an independent restaurant chain spread the word about happy hour specials, new items, or monthly features – and significantly increase dinner traffic. But, that doesn’t mean Twitter is also a valid marketing approach for a dental practice seeking to attract new patients.


The Good, The Bad, and The Total Waste of Time

The internet is full of terrific resources for entrepreneurs, business owners and professionals looking to connect, share, and learn. Warning: Posting articles online or writing a blog can create the appearance of credibility, but appearances can be deceiving.

Sometimes the author is a hack, and you need to know before you start acting on their advice – because bad advice could be devastating to your business. So, how do you determine who is trustworthy?

Start by thinking for yourself. Don’t simply take everything you read at face value. There are very few gurus or experts, but lots of people playing them online. For instance, if somebody is claiming to be “certified” in something, but they don’t disclose from where they received such accreditation, then, well… you get the point.

Challenge their thinking by commenting on their blog posts or in their Twitter feed, etc. If you politely raise questions or counterpoints, and they respond with invective and personal attack, rather than with thoughtful, reasoned rebuttals, then you know you’ve put a snake oil salesman’s back to the wall, and exposed him as a fraud.

Pay attention to the quality of the information being offered. Anybody can acquire and post a random list of 50 web sites where you can publish articles, but do you have time to visit 50 web sites to see if they offer what you need? Probably not, so what good is the list? Someone posting an article called “50 Great Web Sites For Publishing Your Articles” isn’t trying to help you, they’re merely trying to draw attention to themselves.

On the other hand, a competent, knowledgeable expert in online publishing is going to offer quality rather than quantity. They’ll edit the list down to a manageable overview providing useful facts and information to help you determine if these sites are right for you – and worth the considerable time investment.

Every now and then the so-called “expert advice” in articles is so obvious that it falls under the “no duh” category. For instance, if an article explains why your professional email should read along the lines of, chuck@insert-name-of-business-here.com, versus, chuckyboy@gmail.com, this author is not offering expert advice – because that juicy little business-101 factoid, while relevant, should be self-evident to everyone. The author might have good intentions, but you’re not likely to learn anything in the article that’s going to propel your business to the next level.


Crunching The Numbers

We all need a little guidance along the way, and I’m truly grateful for the wealth of knowledge and experience that is shared online. You can’t follow all the advice out there – and the good news is that you don’t have to. Understanding that, and separating the useful from the useless, will keep you on the path to success – however many steps it takes. Ultimately, success requires effort. Nothing will work if you don't.

Brand Consultant 
Phoenix, Arizona 
Ken Peters

Ken Peters is a Co-founding Partner and the Creative Director of Nocturnal, a brand consultancy specializing in strategy and identity development for established and emerging consumer-facing brands.

Learn more about the author, Ken Peters.

Comment on this article

  • Biznik Director of Community 
Seattle, Washington 
Matt Lawrence
    Posted by Matt Lawrence, Seattle, Washington | May 05, 2012

    I recently sat in on a web event hosted by Derek Halpern.

    He said a lot of great stuff - he usually always does.

    One of the best things he said, and something I would like to see more of from Biznik authors is this:

    Give your readers one piece of solid business advice that they can do to make an impact on their business, and they will be loyal followers for life. Just one.

    I had to bold it, because that is how he said it. He was kind of hot and bothered by that point in the webinar.

    I whole heartedly agree with Ken; I would want just one thing to do, to track and measure than a host of ideas, and not pick up the ball on any of them.

  • Certified Cat Behavior Consultant 
Nashville, Tennessee 
Pam Johnson-Bennett, CCBC
    Posted by Pam Johnson-Bennett, CCBC, Nashville, Tennessee | May 05, 2012

    Outstanding. I think so many have gotten carried away with writing for SEO instead of for actual business sucess (not just Google ranking) that they feel the articles with "3 quick steps" or "the 5 most important" or whatever short list they can come up with will put them at the top. The internet has also made it so easy for just about anyone to claim they are an expert on a topic and yet their articles don't show it.

    I love Matt's comment from Derek Halpern. One crucial piece of information can help put all the other pieces of the puzzle together.

  • Social Media Strategist, Published Author, Community Manager  
Mountlake Terrace, Washington 
Tracey Warren
    Posted by Tracey Warren, Mountlake Terrace, Washington | May 05, 2012

    I completely agree on this one...even though I did just write one of "those" articles. When I read articles with the lists, I try to boil it down. What is one thing I might do? (Rather than try to do 15)

    Sometimes it can be a fine line between inspired and overwhelmed as an entrepreneur, so it's nice to recognize when we can't do it all. But, I agree - we all need to take a deep breath from time to time.

    Thank you for the reminder to do just that! And, trust our gut!

  • Voice Over Artist and Actor 
Seattle, Washington 
Kris Keppeler
    Posted by Kris Keppeler, Seattle, Washington | May 06, 2012

    Thanks for this reminder. Its hard when you're getting bombarded with these constantly and you need to increase sales. Its easy to waste money and time on marketing which won't help.

  • Mentor For Hire 
Kirkland, Washington 
Nadir Zulqernain, Ph.D.
    Posted by Nadir Zulqernain, Ph.D., Kirkland, Washington | May 07, 2012

    Great topic and excellent information.

    Yes, we have become soooo into this useless number's thing. I feel that it also applies to topics of articles that start with Why you should......

    As far as •experts* go, there is more emphasis on 'positioning' oneself as an expert rather than putting in the hard work and time to actually become one:-)

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 07, 2012

    Matt

    Pick one thing and do it right. Good advice. I took it once, and picked branding. Problem is that with branding that "one" thing requires being good at design, marketing, PR, advertising, business coaching, copywriting, customer service, client relations, illustration, computer software, psychology, history, science, etc., etc.

    I wouldn't have it any other way. :-)

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 07, 2012

    Pam

    There are very few experts out there, but lots of people playing them online.

    Writing for SEO has been the downfall of many a web site. It's amazing to me that so many still approach it from that perspective. SEO is important, but…

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 07, 2012

    Tracey

    People definitely need to trust their gut more.

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 07, 2012

    Kris

    It even goes beyond marketing. These posts impact every area of operations, and will make you feel like a total failure before you've barely begun, if you let them. Sometimes, I wonder if the perpetrators of this garbage even realize the real damage they are doing.

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 07, 2012

    Nadir

    You're right. Anybody can call themselves an "expert", and it's sure easy to look like one online. Readers must dig a little bit beyond the surface. It's usually pretty easy to spot the frauds.

  • Certified Cat Behavior Consultant 
Nashville, Tennessee 
Pam Johnson-Bennett, CCBC
    Posted by Pam Johnson-Bennett, CCBC, Nashville, Tennessee | May 07, 2012

    Nadir, your comment is so spot-on.

  • Mentor For Hire 
Kirkland, Washington 
Nadir Zulqernain, Ph.D.
    Posted by Nadir Zulqernain, Ph.D., Kirkland, Washington | May 08, 2012

    Thanks Pam. Ken, 'digging deeper'.... now there is another issue. Readers also must carry the responsibility of not evaluating and challenging the information they are getting. For some reason it is become cutlery to say nice things about everything that is written. Even on this board, I see people praising stuff that brings no new information or value, at all º as you suggest in your article. I really like your stuff and approach, Ken.

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 08, 2012

    Nadir

    Thanks, I appreciate the kind critique.

    I love the Biznik community, but I'll admit that it was here where I saw most of the articles that prompted my little diatribe. That said, the internet is rife with them. Recently, I came across an appallingly bad piece on The Harvard Business Review. The real gold there was in the comments, where it seemed everyone who had read the article felt the same way about it as I did, and decided to let the author know how they felt.

    I was glad to see people call the author out for publishing such garbage, but disheartened that HBR would have published it to begin with.

    The moral of the story is "buyer beware".

  • Certified Cat Behavior Consultant 
Nashville, Tennessee 
Pam Johnson-Bennett, CCBC
    Posted by Pam Johnson-Bennett, CCBC, Nashville, Tennessee | May 08, 2012

    Perhaps the downside to Biznik's community where your identity is fully known makes it hard for people to be truly truthful. It's much easier to disagree when you're hidden behind a screen name.

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 08, 2012

    Pam

    True. Everybody has an opinion when they can be anonymous.

    I don't think there's anything wrong with calling "bullshit" when you see it. You don't have to be mean about it, but I guess it's always going to be confrontational to some extent.

    If somebody is posting information that is incorrect, or possibly even harmful, then people should call them on it. It's the downright damaging recommendations that I saw out there that really prompted me to write this piece. The people giving advice who clearly have no expertise in the subject.

    People are too often willing to believe what they read because they want that magic bullet. They want to believe that the "10 things you can do today to increase traffic to your web site" are going to turn their business around.

  • Mentor For Hire 
Kirkland, Washington 
Nadir Zulqernain, Ph.D.
    Posted by Nadir Zulqernain, Ph.D., Kirkland, Washington | May 08, 2012

    I agree that on Biznik, a great deal of cooperative complimenting goes on. It can only serve to create a false sense of satisfaction. It does not help anyone involved.

    Providing honest feedback, especially when your identity is known is a good thing. The only way to learn and grow is get honest feedback. As Ken says, BS is BS and ought be identified as such.

  • Biznik Director of Community 
Seattle, Washington 
Matt Lawrence
    Posted by Matt Lawrence, Seattle, Washington | May 08, 2012

    While it is challenging to measure criticism in an online comment box, I always encourage members to do so.

    Puffery is never interesting and benefits no one.

    As this is a public forum where we are both networking with our peers as well as proving our expertise in any given field, what is most required is just a little bit of foresight into what is said, and how it is said.

    Think about it like this:

    Utilize the the comments section to prove you are a thoughtful participant in this community, and know how to further a discussion around a given business topic. Your peers and your potential clients will be impressed.

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 08, 2012

    Matt

    Excellent points. There is never a need for people to get snippy or mean with each other. It does happen, though. I think that the reason is mostly due to the medium. In person, people probably communicate more clearly, but online, you can miss the body language, or the inflection, and totally misinterpret a statement. One must tread carefully.

  • Certified Cat Behavior Consultant 
Nashville, Tennessee 
Pam Johnson-Bennett, CCBC
    Posted by Pam Johnson-Bennett, CCBC, Nashville, Tennessee | May 08, 2012

    I agree, Matt, Nadir and Ken. I think it's important to question and comment on inaccurate articles. There's certainly a polite and respectful way to do it. Since I am not a business whiz and just run a small animal behavior practice, I look to the articles on Biznik to help me fill in the gaps in my business savvy. Many times I've read articles and tried to follow the advice only to read another article later in the week that contradicts the first article. That is certainly not to pick on Biznik -- I find this on many websites. I'm just learning who my trusted experts are on Biznik.

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 08, 2012

    Pam

    All-in-all I find the community on Biznik to be great. The majority of the content that I read here is helpful and insightful. You're always going to find a few bad apples, though. :-)

  • Life, Prosperity, and Small Business Coach. Author. Speaker. Trainer. Singer/Songwriter. 
Seattle, Washington 
Kate Phillips
    Posted by Kate Phillips, Seattle, Washington | May 10, 2012

    I always like your articles, Ken... (though where is the amazing case study and fascinating historical facts? lol...)

    Funny, I was just thinking an hour ago that I had some kind of "compulsive learner's curse." Things are moving so much faster in this information/ internet age, and I feel compelled to know

    • What are the top 5 things I should be doing to maximize the new Facebook timeline?

    • Oh my, now there's Panda and Penguin updates! What 7 things should I know about it?

    • What are the 3 best ways to monetize my blog?

    • And what 4 steps can I take to build my list?

    As long as we keep clicking, we will keep getting these posts. Yes, you hit the nail on the head, they DO make us feel overwhelmed!

    But let's face it, we could all benefit from knowing 10 things you could teach us about branding, graphics, and design. Even if we only implemented one.

  • Executive Director 
Clearwater, Florida 
Stan Dubin
    Posted by Stan Dubin, Clearwater, Florida | May 10, 2012

    Not to be too contrarian, but I like the articles/posts where the author is providing three (or five, seven, etc.) features or benefits. The information usually comes across nicely segmented (with bullets or numbered paragraphs) and it's easy to quickly peruse the article and grab what helps. If a good deal of it is helpful, then I can step back and read the entire article from start to finish.

    Of course the article does need to provide some real features/benefits but, assuming that's the case, this kind of approach and layout is good for me.

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 10, 2012

    Kate

    Well, of course, any "10 Steps to…" article that yours truly might write would be gold. :-)

    Seriously, though. I've experienced exactly what you're talking about. The feeling is smothering. When I finally stepped back and took a breath I came to the conclusions here… and felt much better.

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 10, 2012

    Stan

    I understand what you're saying. The trick is finding the wheat among the chaff. Here is some "wheat" from Seth Godin; pay particular attention to point number 1: http://sethgodin.typepad.com/seths_blog/2012/05/how-to-make-money-online.html

  • Executive Director 
Clearwater, Florida 
Stan Dubin
    Posted by Stan Dubin, Clearwater, Florida | May 10, 2012

    Thanks, Ken. Seth brings good data!

  • Interior Designer & Coach 
Kirkland, Washington 
Nancy Meadows
    Posted by Nancy Meadows, Kirkland, Washington | May 10, 2012

    Absolutely fabulous article, Ken. I wish I had been given this advice when I started online. It would have saved me much overwhelm. As it was, I listened and watched EVERYTHING resulting in "analysis paralysis." Fortunately, I finally found mentors who could truly help me and my particular business. I'll always be a work in progress, but I see it all a little clearer now. Thanks so much for sharing.

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 10, 2012

    Nancy

    "Analysis paralysis" is the perfect saying for it. Finding a mentor was wise. I've had a few mentors through the years. Having someone like that in your corner is invaluable.

    And as far as always being a "work in progress", let's hope! We don't want to ever stop growing. "Ancora Imparo." (I am still learning) ~ Michelangelo

    Cheers!

  • Coworking, Office Space and Meeting Rooms / Strategic and Business Planning Consultant 
Issaquah, Washington 
Richard Gabel
    Posted by Richard Gabel, Issaquah, Washington | May 11, 2012

    I've tried to shy away from the "# Steps to Success" genre. I have been accused by friends of writing academic tomes versus blogs in the past. Unfortunately, I have just succumbed to the siren song and written 2 blogs in 2 days, "10 Sure Fire Ways..." and "5 Steps...." Why? The numbers game is good SEO because it draws readers. Give the people what they want.

  • Organizational Dynamics Facilitator 
Seattle, Washington 
Joey Pauley
    Posted by Joey Pauley, Seattle, Washington | May 11, 2012

    Ken, nice article, per the usual for you.

    I too think people should think for themselves and not take everything you read at face value. Be authentic, because not all advice will work for every business.

    That being said, in my experience the "5 simple steps" articles assist me in getting my feet wet on a subject. It allows me to start moving forward and begin experimenting. Soon I find my own path.

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 11, 2012

    Richard

    It's true that such articles do have an audience. In fact, plenty of "experts" and "coaches" and "gurus" and "speakers" out there make a handsome living dolling out advice in the "quick steps to success" format.

    Now and then, some of the content is worthwhile. Most of the time, I've personally found it to be nothing more than SEO fodder, and I feel pretty used having been duped to visit the site or read the post.

    People are always looking for a magic bullet, and they think they're going to find it in a post with a title like "X Sure Fire Ways to…". So, yeah, it sucks 'em in.

    Be better than that. If you have worthwhile content, you don't need cheap gimmicks to get readers. Give the people what they need, not what they want. They'll value your input and expertise more in the end, and your returns will grow.

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 11, 2012

    Joey

    By all means, get your feet wet. I'm not saying that any article with a "quick step" title should automatically be avoided. Just go into it with caution. Realize that the title conveys that this post was designed to draw you in probably more than to give you relevant or helpful info.

    You'll find quality out there. When you do, stick with those authors if they continue to help you. Just know what you're getting into with these articles. Most of them are gimmicks.

  • Coworking, Office Space and Meeting Rooms / Strategic and Business Planning Consultant 
Issaquah, Washington 
Richard Gabel
    Posted by Richard Gabel, Issaquah, Washington | May 11, 2012

    Ken,

    Competency and worthwhile content are different issues than numbered list. While I agree that numbered lists are a little cheesy, it's really nothing different than making a presentation with bullet points. You wouldn't last five minutes in the corporate world making a sophisticated presentation if you didn't or weren't capable of synthesizing it into digestable bullet points.

    Making a presentation with numbered lists that attract readers and create Google juice is just good marketing. Quality content is competency.

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 12, 2012

    Richard

    The problem is the hyperbole of the titles of these pieces, and the false notion that it’s as easy as 1, 2, 3.

    There’s nothing wrong with compartmentalizing content. But, bullet points and Powerpoint are boring, and not engaging. Break it down into as many digestible points as you want, it doesn't matter, your audience will get bored, drift, and walk away with little, if anything. All they’ll remember is how boring you and your presentation were, and that is not good marketing.

    If you want people to listen, hear, and retain what you've said, give them a story. Studies indicate that the human brain requires a resolution to a story. Start your presentation with something like, "Let me tell you a story” and your audience will hang on every word until they feel they've gotten that resolution. That's why story is one of the most powerful ways to unlock the value of any brand.

    I say give people something worth reading or listening to, not just a mere to-do list. Quality content is good marketing. Knowing how to most effectively present it for the audience is competency.

  • Activator Methods Chiropractic Care 
Everett, Washington 
Dennis Dilday
    Posted by Dennis Dilday, Everett, Washington | May 18, 2012

    A great article Ken, and an equally good discussion. This discussion really does add the the value of the article. Thanks all around.

  • Brand Consultant 
Phoenix, Arizona 
Ken Peters
    Posted by Ken Peters, Phoenix, Arizona | May 18, 2012

    Dennis

    Thanks for reading and sharing a comment.

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