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Angela Ferraro-Fanning
graphic design, website design
Bernardsville, New Jersey
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Five Big Logo Mistakes That Will Cost You

Your logo is the most recognizable feature of your business. I’m sharing the top five mistakes business owners make with their logo. By avoiding these pitfalls, you’ll create a logo that accurately represents you, your brand, and your business.
Written Apr 16, 2009, read 4193 times since then.
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Your business logo is the centerpiece of your brand and the most recognizable feature of your business. And, while I know you understand this conceptually, I am continually amazed at how lightly business owners take the creation of their logo. To help you make the most of your brand, I’m going to share the top five mistakes business owners make when they go about creating their logo. By avoiding these pitfalls, you’ll create a logo that accurately represents you, your brand, and your business identity. Done right, your logo will pay you back many times your investment.

Let’s answer a basic question first: what is a logo?
A logo is a visual representation of your brand and company values. It should convey your business principles, the value you bring to your customers, and the knowledge of your trade. When people see your logo, they should be reminded of your reputation, experience, and skill. Your logo should visually capture the essence of you and your business. After all, this is why people do business with you. Creating a logo is a delicate process. Because this process can be challenging, business owners sometimes make mistakes that harm them in the long run. Don’t fall into the following traps:

Mistake #1: You created your own logo.
If you wanted to, you could easily design a logo on your personal computer without assistance (most come equipped with basic design-capable software). Here’s the thing: just because you can do something doesn't mean you should. Even if you have “official” design applications like Photoshop or DreamWeaver, you should hire a professional designer to create your logo. As business owners, we wear a lot of hats. And, while we need to keep tabs on everything we can’t DO everything and maintain a high level of professionalism and quality. Some things are better left to professionals (you can probably cut your own hair, but I bet it turns out better when you visit a stylist). A professional designer has a few things you don’t:

  • Education and experience in graphic design (technical know-how)

  • A third party perspective that ensures your logo speaks to your intended audience

  • Time to research, brainstorm, and strategize

Combined, these skills will be used to create a one-of-a-kind, accurate, and effective logo.

Mistake #2: You used clip art or stock images.
Clip art is available on every computer sold. Everyday, thousands of people download these images for school projects and neighborhood fliers. If you use clip art trying to cut costs, it will cost you: not only are you devaluing your own company because so many people are using your logo, but you’re creating a bad impression. Nothing says “generic” and “unprofessional” like a clip art logo. Your logo is one of the first impressions potential customers will have of you. You want your logo to represent the quality and value you provide to your clients. If you want prospects to remember you, you want your logo to be as unique as you are.

Mistake #3: You used a website like elance.com or Googled “logo design.”

Online, you can easily find companies or designers who will develop a logo for you at bargain-basement prices. At first, it seems like you’re getting a great deal: you’re getting a “professionally designed” logo at a fraction of the normal cost. Before you commit to an online design company, ask yourself why you’re getting such a great deal. There’s a reason these designers are charging such low prices: they’re skimming on the research and brainstorming that’s involved with creating a personalized logo. Most of these companies recycle images and logos from the past. You’re getting a generic solution to your specific design challenges. This is a situation where you get what you pay for: don’t be perceived as common. Invest in a designer that will spend time getting to know you and your business challenges. You’ll be pleased with the results.

Mistake #4: You held a design competition or asked designers to work on “spec.”
At first, holding a design competition sounds like fun: you can compare the work of several graphic designers at once. Although this seems like a light-hearted and efficient way to get a logo designed, it’s one of the worst approaches. Designers who are apt to enter a “logo design contest” are probably not the designers you want creating your logo. Most likely, they lack the experience necessary to go after paid work. Tying in with the design competition idea is asking designers to compete for a job on “spec.” Spec, or speculation jobs, are when designers are asked to do work for free or to work for only the possibility of being paid (if their design is chosen). Again, as with the competition, designers willing to spend their time on the possibility, rather than the certainty, of getting paid are probably not the designers you want creating your image.

Mistake #5: You didn’t get feedback from friends or colleagues before you printed.
Sure, this seems like a no-brainer: ask for input from other people before you print your new logo. But, many business owners move forward and print without this crucial step. You might think your design looks pretty. However, the only thing that matters is how your logo’s perceived: does it communicate the values of your business accurately? does it reflect your company culture? does it make people respond? If it doesn’t do these things, your logo will fail.Save yourself time and money: get other people’s opinions before you implement your logo. You’ll get a good idea if your market will respond in a positive way. If the feedback is poor, you still have time to adjust and make your logo right.

How much will a good logo cost?
If you want your logo to work for you and help grow your business by making a positive impression, contact a professional designer. A professional designer will explore your business challenges, your goals, and your target audience. Together, you’ll create a logo that accurately represents your business and makes an impact on potential clients. And, while I know you want definite answers as to how much this process and logo will cost you, it’s hard to say. Each project and business is different. However, a professional designer will always tailor their services to meet your specific needs. Remember, your business logo is the centerpiece of your brand and the most recognizable feature of your business. When your logo is done right, it will help you grow your business and pay you back many times your investment.

Learn more about the author, Angela Ferraro-Fanning.

Comment on this article

  • CEO/Visionary in Chief 
Olympia, Washington 
Russ Alman
    Posted by Russ Alman, Olympia, Washington | Apr 17, 2009

    I recently went through this process and I couldn't agree more with these points. I have some graphic design experience myself, but when I decided to to update and revamp my logo, I hired a 3rd party professional (Preston Porter). He had me fill out a questionnaire about my business, my personal preferences, and other information, and then created a logo that we tweaked together until we were both satisfied.

    I can't stress enough the importance of having someone from the outside working on your logo. Even as a creative and marketing professional, I knew that I was "too close" to the project to see it with a fresh perspective. I think that even if you are a professional graphic designer, it's a good idea to have another designer create your logo for you.

  • letterform design and illustration 
Seattle, Washington 
Iskra Johnson
    Posted by Iskra Johnson, Seattle, Washington | Apr 17, 2009

    Thank you for writing this! A very clear summary. When it comes to cost I find it really odd that businesses don't blink at the cost of paper or printing or direct mail postage--but they will think the actual content, ie. their message, graphics, or business identity should be the least expensive part.

  • Realtor/Investor 
Auburn, Washington 
Tory Mayfield
    Posted by Tory Mayfield, Auburn, Washington | Apr 17, 2009

    Good content. While I agree with some of your points. I wouldn't discredit some of the contest forums out there. My company posted a contest on www.99designs.com. We had an awesome experience. We posted a brief about us, our direction, who we're targeting, etc and the responses we got were from across the globe and it was interesting to see how so many ran with our idea in different ways. It also gave us clarity on what most deisgners gravitated towards and created a sort of concensus among the designers.

    If you go to one designer to get a logo done, then you get one idea. We went to a source, got about 50 different ideas and awarded the best one. Sure some entries were amature at best, but there were some amazing entries as well, several would have worked and several sparked ideas that we couldn't dream up ourselves.

    Also, don't discredit these designers for using a platform like that, it's one more resource for them to get their work out there and create income, maybe in between day jobs or contract work. Most were highly skilled, experienced, had portfolio's, several winning designs, personal websites and bio's that showed their quality of work, credibility and establishment in their field. Some do it for fun, some enjoy the thrill of the competition, we can't discredit the quality of their work for going to a contest platform for business.

    The contest platform worked incredibly for us and I would highly recommend it.

  • Web Designer/Developer 
Maplewood, Minnesota 
Bobbi Jo  Woods
    Posted by Bobbi Jo Woods, Maplewood, Minnesota | Apr 25, 2009

    Tory,

    While it's great that the contest results were good for your company, the main problem with using contests to get a serious piece of your business identity is that the folks who partake in the contests do not get fair (or any, in the case of the contributors who don't win) compensation for their work.

    On one hand, if people choose to spend their time bidding against huge odds for little compensation, it’s up to them. On the other hand, even if folks who submit to a contest are OK with it, they are doing an injustice to their own industry by continuing to take part in such contests.

    I'm a huge advocate of NO!SPEC (http://www.no-spec.com)

  • Graphic Designer 
Lethbridge, Alberta Canada 
Mike Pickett
    Posted by Mike Pickett, Lethbridge, Alberta Canada | Jun 02, 2009

    This is a great post. I couldn't agree more with everything said here.

    I am trying to get this point across all over the web.

    As for the competition sites - Tory, I thought that these sites would be a great way to increase my portfolio and to also increase my income. I could do some competitions evenings and weekends. The more time I spent on these sites the more I realized that all I was doing was deflating not only my services but also my time. There needs to be some real trust on these sites as there are numerous "graphic designers" that steal artwork and ideas from other websites, thus the logo that is being picked as the "winner" is nothing more than a copyright infringed logo. There are going to be some major issues that will arise from using these sites, not for all, but it will only take one major issue to end them all.

    I know that as a business owner I need to decide where my time is best spent. I am not an accountant, even though I have no problem learning new software and could most likely do my own book keeping with Quickbooks or Simply Accounting, my time is better spent working on designs for my clients rather than bookkeeping. So I have an accountant that works for me. I wish that more people would feel this way.

    Hire a designer, fill out an actual design brief, work with your designer one - on - one.

  • Web Design Consultant 
Portland, Oregon 
Charles Montgomery
    Posted by Charles Montgomery, Portland, Oregon | Jul 10, 2009

    Interesting comments, I totally understand the anti-SPEC argument relating to its major deflationary pressure on logo/design prices - BUT I think trying to stop that process, mechanism, is like stepping in front of a locomotive. It is CLEARLY a win for the business owner (logo purchaser) if he a VARIETY of choices is favored, or a medium-low price and nearly guaranteed quality results (browse 99 Designs and you see the more $ you offer, the more quality submissions result). And I don't mean this as a sales pitch for them, I'm in no way affiliated - my point is only: don't waste your energy trying to take it down.

    If anything, the diversity of workflow brings attention to the importance of quality graphics in any marketing project. If anything, be thankful for the relationships you develop that result in hourly/project based work! Online marketing in general is deflationary because price shopping is faster and easier - but luckily the demand for quality web graphics, captivating content, and well engineered marketing strrategies is growing as the Internet secures its ULTIMATE MARKETING PLATFORM position.

    Just my tiny 2 cents...

    PS Angela, you have many reasons to be super proud. I am not that good of a graphic designer myself, but I know good work and your portfolio is TOP NOTCH (http://www.13thirtyone.com/work.html).

    Happy networking and toast to good business!

  • Graphic / web designer 
East Haven, Connecticut 
Lindsay Branscombe
    Posted by Lindsay Branscombe, East Haven, Connecticut | Oct 28, 2010

    I created an account specifically to respond to Charles' comment on spec work

    "It is CLEARLY a win for the business owner (logo purchaser) if he a VARIETY of choices is favored, or a medium-low price and nearly guaranteed quality results (browse 99 Designs and you see the more $ you offer, the more quality submissions result)."

    First let me say that my argument against spec work includes protection for the client and the designer. I am not only designer-rights based.

    Let me clarify what you get when you get a logo that is done on spec..

    When you go on a contest site like 99 designs you give a design "brief' which means that you give a few sentences about what your company does/sells, you tell them what colors you like and what imagery YOU think would be best.

    Then a bunch of designers get to work and you end up with some pretty looking logos..

    Unfortunately pretty logos do NOTHING for your brand. They just look pretty and that is all.

    A logo HAS to be more that polished and pretty. It needs to have serious thought behind it. First, any professional logo designer will take the time to really understand your company. The know the right questions to ask to really get a grasp on the message you want to communicate. A company owner is usually the worst person to just give this brief because they have in their head what they want to say but don't know what their target audience wants to hear. A designer would end up working with the owner to keep him reined in.

    THEN the designer will use their wealth of knowledge and do some research on the actual target audience of the company and it's product/service. They will then research or go back to their color theory and color psychology. They use their education in color psychology to choose a color that communicates what they want. Then they do the same with typography choice.. Ohhh.. not to mention that the owner of the company might run into issues if they take a logo with a stolen font that is not meant to be used for commercial use without permission.

    And did I mention that when you hire a professional designer, you don't just get ONE logo.. They always offer up various concepts and after the first concept round you can ask to go a different direction OR take a concept and the designer will create different iterations of the same logo and make something VERY polished that has real meaning and real influence.

    All of this for $500 or more bucks.. Honestly, any company who thinks a quickly made contest logo is quality and can actually represent their brand is missing the mark of what it means to be a BRAND.

  • Graphic / web designer 
East Haven, Connecticut 
Lindsay Branscombe
    Posted by Lindsay Branscombe, East Haven, Connecticut | Oct 28, 2010

    Ohh and I wanted to mention one thing to the OP

    Asking friends about the logo before it is printed a BAD BAD BAD idea. Your friends aren't in your target audience (most likely) and if they are, they are a single individual who can not comprehend "global acceptance" of a logo within an audience.

    I can't even count how many times I had a perfect logo and the client was happy. Then he shows it to his neighbor who has "owned a few businesses and knows all about this stuff" and the guy didn't like it and the guy was knocked off his feet.

    The best bet is to ask the designer to do a blind study / reaction test with 10-20 people that are within the target. It's not a hard thing to do and is VERY VERY useful

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