There is a great example of this on Biznik right now!
Christopher Savage, the CEO of Wistia actually closed his account on Biznik two years ago.
I look at every singe account closure.
There is no way I could reach out to everyone of them, nor would I.
But when the member leaves, and I think I there is chance on getting them back if I reach out, I do.
By doing so, he was hugely impressed and grateful.
Since then, I have had an opportunity to share his business with dozens of my customers and friends, and recently, Biznik and Wistia formed a nice little partnership.
One of these days he and I will get a beer together and have a great laugh at how we were able to create this great relationship from his (attempted) departure.