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Hsuan-Hua Chang, PCC, MS
Hsuan-Hua Chang, PCC, MS
Seattle Business Coach / Seattle Leadership Coach / Seattle Personal Coach
Seattle, Washington
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Say What You Mean and Mean What You Say - about Your Business

We say developing our business is important. Do we mean what we say and say what we mean?

Written Jul 07, 2008, read 336 times since then.

 

Last year, I had a profound coaching experience. My coach asked me what I wanted to do and I hadn’t done yet. I named a few coaching business related tasks and then, I shared that I wanted to sell my house. My dad was recovering from cancer treatment and thought I lived too far for him to visit. I wanted to move closer to my parents. My coach reflected back to me – “sounds like you have a lot of passion towards coaching and you will get the tasks done. I also wonder how important it was for you to move since you showed very little energy about it.”

She was right. I didn’t believe that I could organize enough to show my house for sale. The thought of organizing drained my energy. At the same time, I was shocked to hear moving might not be important enough for me to take actions. Could it be true? Did I mean what I said. I reflected and knew it’s very important for me to be closer to my 80-year-old parents and it’s critical for me to start taking actions in the falling real estate market.

I got my act together and put my house on the market in two months and sold it in three months. I did whatever it took to sell the house before year end; including giving away a lot of household items that appeared as clutter, replacing my agent friend who didn’t generate traffic and I reducing the asking price. None of those were easy decisions but when my actions were in alignment with my words, I achieved my goal. I am grateful for my peer coach Marijo Puleo and my personal organizer Mary Boiselle to support me to make it happen. Now, I live closer to my parents and we can visit easily.

I am listening to David Hawkins'  “Intention”. He says the meaning of everything is "what is". There is no incompletion; things always go from complete to complete.  And there is no imperfection;  things always go from perfect to perfect. Everything is just “what is” and emerging; like a flower unfolds. With that thought, I invite you to do an exercise to reflect “what is” with your business. Please spend a few minutes to follow the inquiries. If your answer is “no” to any of them, go to inquiry 5 directly.
  1. Do you want to grow your business? 
  2. Do you have goals for the year?
  3. Do you have action plans to implement your goals?
  4. Are you on track with your action plans? If you answer “yes”, congratulations. You are done with the exercise and I know your business will grow and do well.
  5. How important is your business for you?
 Please remember this is a reflection exercise and is not about judging yourself. The exercise is for you to have clarity about your business and reflect how important your business is for you.  This is not about “right or wrong”. This is about “what is”. It is an indicator showing where you are at with your business. Having goals shows you have clarity on what you are shooting for. Without a goal, we are shooting at a moving target and we can be confused and stressed. Action plans and reviews are tools for implementing our goals and for us getting clarity on where we are at. With planning the work and working the plan, we won’t feel overwhelmed or lost. If you answer you want to grow your business and your business is important for you, do you say what you mean and mean what you say by actions?

Learn more about the author, Hsuan-Hua Chang, PCC, MS.

Comment on this article

  • Hsuan-Hua Chang, PCC, MS
    Posted by Hsuan-Hua Chang, PCC, MS, Seattle, Washington | Jul 09, 2008

    Readers, please share your thoughts.

    Please also consider to attend my workshop this Sat in Bellevue starting at 10:30am Get Real About Your Business - Say What You Mean and Mean What You say.

    We will have a fun and authentic conversation over the topic.

  • Budy Djunaedi
    Posted by Budy Djunaedi, Bellevue | Jul 11, 2008

    Good article. We always know where we want to go and do what we want to do while on vacation, but we sometimes forget our goals and action plans for growing our business. -Budy

  • Krista Dunk
    Posted by Krista Dunk, Olympia, Washington | Jul 13, 2008

    Sometimes the obvious questions don't have obvious answers. The answers take time to evolve and emerge.

    You are right Hsuan-Hua, we need to mean what we say by our actions! Nice article.

    Krista - NWweddingplace.com

  • Mary Watts
    Posted by Mary Watts, Seattle, Washington | Jul 14, 2008

    Thank you for sharing your experience and insights. Aligning our actions with our intentions is a catalyst for growth/movement/change.

    We say it. We mean it. We toss out that which stands in the way. We make it happen.

    How simple!

    Mary- www.lafamiliallc.com

  • Julia Youngs
    Posted by Julia Youngs, Kirkland, Washington | Jul 15, 2008

    Hsuan-Hua mirrored her coach when speaking to me at one of her events. I have many ventures going, and she pointed out that there were a couple that I sounded excited about, but there was one that I sounded far less passionate about. I had never noticed that before, but she was right on, and yes, my speech was reflecting how I felt about that particular endeavor. (It was one of those that I kept because "a responsible person would be focusing on this" - but it was not where my heart was.) Cheers!