Training in a Down Market??? YES!!!

Training, in a down economy, is like the smart investor who buy's all they can when the prices are low! Why? When things go south in business one of the first items that gets sacrificed is employee training and development. It is often said that training is a luxury or a neat thing to have during good times, but when things become conservative, luxury’s can no longer be afforded and they are sacrificed. Smart business people should be ready to make the sacrifice and make training and development of their teams, their greatest assets, their greatest priority. Now is not the time to sacrifice the growth and development of your people, now is the time to give them what they need to weather the storms that we are in and still are sure to face. Should you train them? YES and here are four reasons why. 1. A trained employee is a SMART employee. They are success driven, measured in their approach, action oriented, reliable to accomplish what they know how to do and then team focused. These may not be true in all cases but these are five areas that training addresses. They are more commonly called Leadership, Communication, Time Management, Team Building and Conflict Resolution. 2. A trained staff means better customer service – Have you ever had a customer service experience that left you wanting? Wanting better service perhaps? Wanting better….something? Training provides your staff with the skills needed to be able to navigate and negotiate the nuances of customer service. Not only does it help them negotiate, but it gives them the chance to practice skills to improve their customer service. In today’s economy great customer service is what people are looking for, its one of the last vestiges of control they have in their experience.   A trained staff is more likely to give great customer service and leave clients wanting more of that great customer service from you and your company. They know how to do the best and how to deal with issues. When you train your staff you are investing in them and that is a huge payoff for you AND them. They can tell you are interested in them and their success. 3. A trained staff is loyal – As stated before, a trained staff knows you are interested in them and their success. When you are loyal to your staff and give to them, they are more likely to be loyal to you and give back. In these days of uncertainty about the economy and work longevity, building loyalty is important and essential. We want to avoid layoffs and workforce reductions as much as possible and by investing in our assets, we stand a better chance of deferring these events because a trained staff is more likely to do what they need to do to help the company move forward in a positive way. 4. A trained staff has an investment in the success of their employer – When a company is tightening up the seams of the company to survive and succeed, you’ll find that if you have invested in your team/employee’s they will give in-kind back to the company. They realize that your success means their success. They have an investment in the company’s success These four reasons to train are simple yet compelling. I am convinced of them and I live by them. The question is, should you train your people? YES and today is the day to start. Don't wait, don't hesitate, don't delay, Now is the time to build your greatest assets, your people. Happy Training Evan Glassett   2009-03-25T19:35:47Z

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training-in-a-down-market-yes

2009-04-04T11:19:07Z

2009-04-04T05:20:03Z

When stocks fall, the smart buyers jump in and Buy, Buy, BUY! But that's not the majority. The majority either pull out of the market completely or sit back and wait, either way the latter two don't win.

Training in a Down Market??? YES!!!

2009-04-04T05:20:03Z