Best Credit Card Processor?

My auto mechanic, a small independent business person, recently went through hell because of his credit card processing company: they neglected to make deposits into his bank account for about 2 weeks (about $20,000 worth of deposits not made).

After discovering the problem, it took over a week to fix it.

There was some stress over that.

Personally, I held out as long as possible before accepting credit cards. We went with American Credit Card Processing on a personal recommendation from another Biznik member. All is well so far (well, it took many months for them to realize that my wife would hold them accountable for delivering what they promised). Now it all works just like McDonald's as we just pay the fee.

And from the very first day it was a good move money-wise.

DD

I checked out the freeauthnet.com site Chris. That's a pretty standard offer that just about any of the indi's here on biznik can offer. Waiving the Authnet.com setup free is pretty nice though. Normally we charge $150.00 for that. To be competative any of us would waive that to get the business as well. Art T.

So get this . . . I investigated using a merchant account through quickbooks, and they declined my application because my business is "too risky." Providing advice is too risky . . . which might be a shock to all of those other professionals out there. They were afraid that my clients might be dissatisfied and stop payment.

I tried to explain that my professional standards and client relationships would be similar to those of a CPA or attorney, but they disagreed. I'm sort of fuming here, b/c that would have been really convenient to have it integrated with Quickbooks!

Interesting Dennis, I work with American Credit Card, and I agree it is a good company. Mindy, the problem you are facing is one faced by many indi. Business people when they go to the big processing companies. Some one turns around and reads to them from the customer service hand book and nothing productive gets done. If any one out their has been turned down because they are too risky please contact me. You can get service with a good company and usually at good rates. Art T.

hey guys i just joined here and that is what i do credit card processing so if interested read my profile, my rates are no set up fees or annual fees we reprogram your machine for free anywhere from 1.19 to 1.39% for pin entered debit and 1.54% to 1.79% for credit cards. The most important thing is making sure you have good customer service and a physical local office and a direct processor not a bank or small company we have over 175,000 merchants.make sure your not going through a middleman like a bank or small iso all they do is add on points then pass it to a company like the one i work for which by the way is called evo direct not evo 2 different companies. Any way i hope to hear from some of you guys thanks , John

I've been talking to Shane Phillips of Pinnacle Prcoessing. His number is 425-269-5022. I've heard great things about his customer service and rates. I don't have the volume yet to justify the cost, but hope to need it soon.

I do very little volume so I use and love paypal. I only take credit cards in special circumstances so I haven't bothered to set it up on my website. Instead, I email a link to pay my bill. There are no monthly or set up fees. I pay 2.9% plus $0.30 per transaction. That's all.

John

I can recommend Shane. He's a good person and offers fair rates and excellent customer service. John, if you have little volume Paypal can be a good way to go because any savings that anyone else would offer would still be a small amount of money over all. If your volume grows however you should consult with one of us to get you a better deal. The savings would be significant as well as the service. Art T.

I actualy use Chase Paymentec but I think the service it not really great. I do not have a lot of volume so far and It take a week or more to deposit money ito my bank account and theire customer service reps are not really friendly. Iam actively seeking another merchant..I also offer paypal but none of my customer have used it so far...Any ideas

Cheick, this is a situation that I've seem before. Give me a call and I can help you out. Your low volume shouldn't effect how your deposits are received. Art T. (206) 235-5446

As a credit card processor I'd like to point out some ways you can avoid getting overcharged:

1) Do not ever sign an equipment lease for a credit card machine. Depending on your needs you can get one for less then $200. Many processors will place a terminal free.

2) Do not ever sign a contract. You should be able to quit your processor anytime you like

3) Do not pay an annual fee

4) Do not pay a monthly statement fee or customer service fee

5) Understand the different rate structures: qualified, mid-qualified and non-qualified. If you are processing credit cards, and do not know the three tiers, your sales person did you a disservice. (to the person with propay you appear to be paying non-qualified rates according to the rates page I saw on their site)

6) Try to get an interchange program. You will pay the cost of each card with a small profit added for the processor. Overall you will pay lower fees. If you were quoted a flat fee you are not paying interchange. You are paying a higher flat fee.

If there is interest I will be happy to write an article building on this post.

OK Everyone I recommend Global Payments
http://www.globalpaymentsinc.com/ About Global Payments
With every transaction, with every service, with every product and with every system … Global puts your needs first.
Global Payments (NYSE: GPN) is one of the world’s largest transaction processors and offers worldwide, world-class electronic transaction processing services through our high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America.

Custom competitive visa /mc rates, send me a copy of your statement and I will give you a savings plan that will work for you.
email: janet.hightower@globalpay.com
Thanks, Janet

Global Payments serves an ever-growing variety of consumers, businesses, associations and organizations with a comprehensive line of transaction processing solutions that include:

Processing services for all credit, debit, gift, purchasing cards and brands
Electronic check conversion, guarantee, recovery and verification
Cash access, player-tracking and reporting services for gaming
Industry-leading POS applications with market-specific features
Consumer and commercial money transfer services
Business-to-business payment card services
Comprehensive connectivity options
Terminal management and merchant Point-of-
Sale support services
Internet payment, eCommerce processing services
Advanced merchant accounting
Fraud monitoring and chargeback protection

Interesting post Janet. I too work with Global but I can't say they belong with every application. Mainly because Global isn't compatible with every application. If any one is interested I could also give you a Global quote plus one for three other processors. Art T.

Quickbooks if you use it for your bookkeeping has a great processing company and is integrated with your bookkeeping software as well as being competitivly priced.

Edward, your comments are great. Thanks

OH really Art I didn't know Global had any other Reps in Seattle - from what I understand we can handle everything under the sun for processing. I only work with Global... keeping it simple and focused. Call me for a free statement analysis. Janet H.

Janet to explain what I've found. Global hasn't always been compatible with many fuel pump softwares as well as a few different restaurant POS applications that are commonly found in the Seattle area. I work with NAB and another Global reseller. Global is one of the most resold processors out their. Art T.