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<span class="basic_member_name">Justin Baker</span>
Justin Baker
Care-Giver
Seattle, Washington
Posted by Justin Baker, Seattle, Washington | Nov 04, 2007

Subscribe to Community-wide general discussion Do you send Christmas Cards to Clients?

When i was in the car industry a few years back the owner of our dealership contracted with a service to send Christmas cards every year.. I've heard others say they preferred a different holiday so their cards didn't get buried by all the others. So maybe sending Thanksgiving cards would work as well.

Another business i know had us deliver mugs with their logo on it filled with candy on the one year anniversary of their becoming a client. what do you guys think? is this good business?

If i were to offer a service(sending gifts or cards) doing this i wonder if there would be any interest. Chime in if you have an opinion!

28 Bizniks have posted replies

« Previous 1 2 Next »
  • Anita CM
    Posted by Anita CM, Hyderabad, Andhra Pradesh India | Nov 04, 2007

    Sending flowers,gifts on special occasions is a way to let your customers know that it's not the business alone which connects you.It gives a feeling to clients that they matter and are important to you.These small gestures go a long way in building trust,respect amongst each other and more importantly earning goodwill.

    Business or no business,I make sure that i send greetings to all my previous/present clients and the persons whom i know on the eve of New year without fail. More than anything else,it feels good to connect with people whom you knew/know on important occasions.

  • Justin Baker
    Posted by Justin Baker, Seattle, Washington | Nov 04, 2007

    Anita,

    is Indian New Year the same as US/European New Year? I assume that as India was once a part of the British Empire that is likely the case, but i just wanted to make sure that was in fact the case.

    Has this practice of sending a New Year greeting been a rewarding one? Has it helped you keep the door open with that client so to speak?

  • Syed Faiz Mubarak
    Posted by Syed Faiz Mubarak, bhopal, Madhya Pradesh India | Nov 04, 2007

    Well, sending greetings on special occassions is becoming a trend because of the competative world. After all every one wants to be get noticed.

  • Stephen Fox
    Posted by Stephen Fox, Boston, Massachusetts | Nov 04, 2007

    Justin- I have always sent cards to my clients, the hardest part is hand addresses and hand signing. The reason I do this is because when I get cards with the address typed and no signature or just a typed greeting from the person or the company. My sense is I got the card because they were sending a bunch out and I was on the list, it wasn't something from the heart let alone thought about.

  • Anita CM
    Posted by Anita CM, Hyderabad, Andhra Pradesh India | Nov 04, 2007

    Justin,

    The Indian national calendar (sometimes called Saka calendar) is the official civil calendar in use in India. It is used, alongside the Gregorian calendar and starts on 21st March. However thats official. In practice everybody by default follows US/European New Year coz thats universally followed and is much easier to adopt and use.

    My practice of sending new year cards have been very rewarding in terms of goodwill and from business of point of view as well.However i must add that i never send greeting cards to my clients purely from business point of view instead it feels nice to connect with people whom you know or have been associated with...

    -Anita CM

  • Mary Boisselle
    Posted by Mary Boisselle, Issaquah, Washington | Nov 04, 2007

    I agree with Stephen. I don't send anything out to anyone I know personally that is not personalized by me. I believe it's so important in this computerized society that I send out notes, gifts, etc.. that is special to each client or collegue and most importantly family and friends. I am NEVER too busy to let people in my life know how important they are to me.

    I used to do Send Out Cards. A great concept. The feedback I got from almost all of the people I know who received SOC, was that it was too impersonal, they felt like it was a group mail.

    Answer: Yes, I do send out personal, hand-written notes in Christmas Cards each year.

    Mary :>)

    P.S. Check out my holiday packages on my promotions section!

    It's all about the experience.
  • Jeff Fisher
    Posted by Jeff Fisher, Portland, Oregon | Nov 04, 2007

    I send out a personal card to clients and vendors after the first of the year - thanking them for their business or service in the past year, and wishing them the best for the new year. With clients of a wide variety of religious affiliations, the non-Christmas specific cards avoid possibly offending anyone - and they don't get lost in the large amount of holiday/end-of-the-year mail.

  • Elizabeth Lee
    Posted by Elizabeth Lee, Seattle, Washington | Nov 04, 2007

    I send out a PERSONAL card to clients at the beginning of December and I include what some folks call an "ITEM OF VALUE". For example, for you Justin it might be 5% off an arrangement during the month of December. In my organizing business I send out a sheet of mailing address labels wih their info because I figure if they send out holiday cards they can always use them, or at the very least use them on envelopes to pay bills.

    Like Jeff I am very careful to try and avoid possibly offending anyone who is not affiliated with Christmas.

  • Anita CM
    Posted by Anita CM, Hyderabad, Andhra Pradesh India | Nov 04, 2007

    Elizabeth that's the reason i prefer sending personalized cards only on New Year eve. Don't have to worry about offending somebody's religious affiliations/beliefs. I guess almost everybody prefers to associate themselves with new year celebrations...

  • Leila Anasazi
    Posted by Leila Anasazi, St. Louis & Seattle, Washington | Nov 04, 2007

    Not to be a grouch or anything, but when the "holiday" cards--whatever their timing--come into our office, they go straight-away into the recycling. Sometimes we don't even open them. It's just so much paper, and then where do we put them. So much stuff!

  • Elizabeth Lee
    Posted by Elizabeth Lee, Seattle, Washington | Nov 04, 2007

    Anita, I got into the habit of sending a card at the beginning of the "holiday" season back when I was in commercial real estate, and I guess it just stuck.

    I do have to say howver that every year I do question whether or not I want to send a card at all. Papers cards are such a waste of paper and although there are plenty of options of cards made from recyclable paper.... still I feel perhaps there must be other nominal ways to thank clients for their business throughout the year.

    What are other folks thoughts about this?

  • Justin Baker
    Posted by Justin Baker, Seattle, Washington | Nov 05, 2007

    well personally i always thought the mug of chocolate treats with your business name on the mug was a good one..another one that's good is a calender..that way you give them a way to remember you all year long.

  • Anita CM
    Posted by Anita CM, Hyderabad, Andhra Pradesh India | Nov 05, 2007

    Elizabeth i guess i went green long back by default courtesy the nature of my business which is virtual. My new year greetings are in form of personalized emails to all those who matter to me...

  • Neil Doherty
    Posted by Neil Doherty, Valdese, North Carolina | Nov 05, 2007

    I tend to send general holiday greeting cards sometime around Thanksgiving...Universal types of cards often available with many international non-profit agencies.

    Gift items that are personalized also work well, if they are practical. Calendars are a good example (especially with the large block individual days, allowing appointment entries, reminders, etc.).

  • Lara Feltin
    Posted by Lara Feltin, Seattle, Washington | Nov 05, 2007

    For the reason, Leila mentioned, I have chosen not to send out a mass of holiday cards once a year when people are getting bombarded with them, but instead send hand written notes at times when a 'thank you' is appropriate.

    I ordered some special letter press stationary with the Biznik logo for these occasions.

    I love receiving handwritten notes myself. When I've taken the time to meet with someone or have done a special favor, receiving a note card in the mail shows me that the person appreciated the time I took to meet with them, by taking the time to write a note, dig out a stamp, and look up my address.

  • Jennifer Anastasoff
    Posted by Jennifer Anastasoff, San Francisco, California | Nov 06, 2007

    Hmmm...This is something we are really struggling with this year. As a nonprofit, we have a pretty small budget for holiday cards, yet I find that the personal touch really helps folks keep BuildingBlocks in mind.

    Has anyone considered a unique, fun, quirky e-card that is specialized to the business. Probably out of our budget, but also better for the environment...

  • Justin Baker
    Posted by Justin Baker, Seattle, Washington | Nov 07, 2007

    thanks guys! you've all voiced some excellent and valid viewpoints.

    are any of you going to hold holiday parties and invite clients?

  • Leila Anasazi
    Posted by Leila Anasazi, St. Louis & Seattle, Washington | Nov 07, 2007

    As folks here have commented, "greetings" become meaningless in bulk (and meaningful when truly personal). And "parties", can become an obligatory appearance when scheduled at the year's end, a time that is already packed with so many time-consuming activities and chores.

    To take the time out of my life to go to "parties" in Nov, Dec, and Jan, they truly need to be traditional or they need to be spectacular. I.e., unless I can frame an event in those frameworks, I won't be expecting clients or vendors to take time to come (and receive my "thanks" for their support/business).

    Justin, if you can figure out a way to modernize the "holiday traditions", you'll really have something! (I mean that.)

  • . .
    Posted by . ., Falls Church, Virginia | Nov 07, 2007

    Hi Justin, it seems like one of your concerns about sending cards is that it will go unnoticed. Up until now, businesses did not have much choice when it came to greeting cards. I saw the need for a more personalized and meaningful type of greeting card. I am the creator of a new type of greeting card for businesses, called the Business Video Greeting Card. You can strengthen your business relationships in a lively and entertaining way this holiday season. Your customers will truly feel that they matter to your business. These cards have the WOW factor!

  • Joann Sondy
    Posted by Joann Sondy, Traverse City, Michigan | Nov 07, 2007

    I've sent personalized hand-written cards in the past. However, during the down time in mid to late December, I'll be writing letters and shipping a custom-designed calendar to my clients, associates and suppliers. I've find that I like receiving a creative calendar. I'll get a longer viewing time than a holiday card. A combination of personal recognition for the recipient and me.

  • Justin Baker
    Posted by Justin Baker, Seattle, Washington | Nov 07, 2007

    Leila: i'll give that some thought..

    Rossina: do you have an example of one of those on your site?

    Joann: i'm currently a fan of calenders as they are useful and provide year round exposure..so i'll have to make one of those myself..problem is they are expensive to print..

  • Dennis Dilday
    Posted by Dennis Dilday, Everett, Washington | Nov 08, 2007

    No. Too commercial, too wasteful. Yep, they work; and yep I even like getting some of them. The work they entail with it's associated stress for the people involved usually isn't a fair trade for many people much of the time... although it can be good for business (and I'm talking about businesses like mine:-).

  • Brianna Grant
    Posted by Brianna Grant, Duvall, Washington | Nov 08, 2007

    One of the most memorable business cards I received during the winter holidays was a card informing me that the business had made a donation to Habitat for Humanity in my name. The fact that it came from a real estate agent was nice - she was not only taking care of me as a potential source of income again in the future, but also giving back to the community at large. I was glad not to have to find a place for a mug, calendar, CD of seasonal music, or whatever. It didn't require me to respond. It reached out and made a difference in someone else's life and really made that agent stand out in my mind - she shared my values of helping others and I was happy to share her name with others who were needing real estate services.

  • . .
    Posted by . ., Falls Church, Virginia | Nov 08, 2007

    Hi Justin,

    Yes, you can view a sample of a Virtual Business Video Greeting Card on the home page (businessvideogreetings.com). These cards are extremely flexible, afterall you know your customers better than anyone else. Cards can be personalized to meet your needs.

  • Justin Baker
    Posted by Justin Baker, Seattle, Washington | Nov 08, 2007

    i'll check it out. so how far is manassas from winchester? i was born in Va..and have some family there..

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Members posting in this topic

  • Anita CM
    PHP/AJAX Freelance Programmer
    Hyderabad, Andhra Pradesh India
  • Justin Baker
    Care-Giver
    Seattle, Washington
  • Syed Faiz Mubarak
    C.E.O.
    bhopal, Madhya Pradesh India
  • Stephen Fox
    Facilitator, Trainer - Consulting Partner...
    Boston, Massachusetts
  • Mary Boisselle
    Concierge
    Issaquah, Washington
  • Jeff Fisher
    Engineer of Creative Identity •...
    Portland, Oregon
  • Elizabeth Lee
    Professional Organizer
    Seattle, Washington
  • Leila Anasazi
    ghost blogger, author, book artist
    St. Louis & Seattle, Washington
  • Neil Doherty
    Neil Doherty
    Market Research, Business Development, Trade...
    Valdese, North Carolina
  • Lara Feltin
    Cofounder, Biznik
    Seattle, Washington
  • Jennifer Anastasoff
    CEO
    San Francisco, California
  • . .
    .
    Falls Church, Virginia
  • Joann Sondy
    Graphic Designer
    Traverse City, Michigan
  • Dennis Dilday
    Wellness Chiropractic Care - Activator...
    Everett, Washington
  • Brianna Grant
    Book Publishing/Educational Consulting
    Duvall, Washington

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