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Posted by Mary Boisselle, Issaquah, Washington | Feb 08, 2008

Subscribe to Community-wide general discussion Help! Need advice on how to start my first company newsletter.

I am finding that there is so much information out there about creating newsletters that I am overwhelmed. I am a novice at this and am looking for an easy, cost-effective (free is great) way to do my first newsletter and beyond.

I am looking for the steps, 1, 2, 3 + on creating and distributing (not spamming) my company newsletter (mailed and online).

I want to find a program that is flexible and not necessarily cookie-cutter.

I appreciate your feedback!

Mary :>)

It's all about the experience.

11 Bizniks have posted replies

  • Susan Alexander
    Posted by Susan Alexander, Seattle, Washington | Feb 08, 2008

    Hi Mary,

    I recommend using an enewsletter delivery program to send your enewsletter out. They are not free but much more cost effective than a printed newsletter. The main steps to start an enewsletter are to write it, design it, send it and track your results.

    I offer these services for my clients, please feel free to contact me if you are interested.

    Thanks! Susan

  • Mary Boisselle
    Posted by Mary Boisselle, Issaquah, Washington | Feb 08, 2008

    Hi Susan,

    Thank you for the post. My web guy referred me to IContact. $10 per month is very affordable for me.

    Because of the way my brain and creativity connect I need to have a format/design down before I can start writing.

    Any thoughts?

    Mary :>)

    P.S. I'm considering trading organizing/concierge time for help in designing/creating a professional looking/valuable contents newsletter that I can easily work with after the 1st newsletter is sent. Interested?

    It's all about the experience.
  • Susan Tilley
    Posted by Susan Tilley, Rogue River, Oregon | Feb 10, 2008

    Hi Mary,

    You might look at this service - free for under 200/month.

    http://www.listcast.com

    I haven't used it so don't know anything about it. However, the site does have a tour which does outline the steps pretty clearly.

    I have clients who use newsletters to keep in contact with their customers. The main problem I see is that, although they start our strong, they tend to piddle out after a few months.

    My advise is, before you even start, plan well. Develop a list of topics for a year and a calendar with the dates your newsletter will go out.

    Because everyone gets a lot of email, I advise you to have only one main topic per mailing.

    Best luck,

    Susan

  • Mary Boisselle
    Posted by Mary Boisselle, Issaquah, Washington | Feb 10, 2008

    Hi Susan,

    Thank you for your post. $200 per month is beyond my budget right now. I will check out the site to see if I can get any ideas. I've been thinking the same thing. Put together a year's worth...very organized thinking :>)

    Thanks again,

    Mary :>)

    It's all about the experience.
  • Dennis Osorio
    Posted by Dennis Osorio, Albuquerque, New Mexico | Feb 10, 2008

    I had very good experience using a software called High Impact Email. I remember it was a one-time fee of $100.

    It comes with templates. Being somewhat of a control freak, I just made my own template using basic html.

    It integrated well with Outlook or with a spreadsheet of contacts.

    If you include photos in your e-newsletter, they aren't delivered to anyone's inbox until the message is opened and read - meaning when the email is opened, the images are found on a website (yours or the company's) and then downloaded when needed. The beauty of this solution is that your photos aren't clogging anyone's inbox (and getting you on their bad side).

    The downside is that there isn't an online solution to collect email address from people who might want your e-newsletter. This can easily be done separately using other means, but it has nothing to do with the software that I mentioned. I've created simple sidebars on websites for this purpose. When someone submits their email information, it comes to me via email. Better yet, would be for this information to go directly into a sql database.

    Finally, everyone's email clients interprets html and related code differently - it's a more chaotic environment than say internet browsers. My recommendation is to keep things somewhat minimalistic. I've read that a good rule of thumb is to test using gmail. If gmail will read it, so will most other email clients.

    This answers your question on the computer side, but not on the paper side. There is a higher cost to mailings and it typically involves a lot more content. Whereas a few paragraphs will suffice in an email, you typically need to fill 3-4 pages of content for a traditional newsletter.

  • Rachel Whalley
    Posted by Rachel Whalley, Seattle, Washington | Feb 10, 2008

    Hey Mary,

    I recommend you check out the Learn section of Biznik. A gal named Molly Gordon posted a detailed top 10 article on starting a newsletter that I think you'd find really helpful. I'd start with her article and then do a search on "newsletter" in the Learn section to see if there are any more helpful perspectives.

  • Debbie Albin
    Posted by Debbie Albin, Plainview, New York | Feb 14, 2008

    Hi Mary,

    If you are still looking for options to send out your newsletter, you might want to look at Constant Contact.

    http://www.constantcontact.com

    Their fees are reasonable (based on the size of you list), and they have a number pre-designed templates that you can use.

  • Mary Boisselle
    Posted by Mary Boisselle, Issaquah, Washington | Feb 15, 2008

    Hello All!

    Thank you for all of your suggestions. I've broken it down to IContact and Constant Contact. I'm going to play with both and see what happens.

    Mary :>)

    It's all about the experience.
  • Susan Tilley
    Posted by Susan Tilley, Rogue River, Oregon | Feb 22, 2008

    listcast.com It is not $200/month.

    It is FREE if you send out fewer than 200 emails a month.

    e.g. if you have a 100 person subscriber list, you can send it out twice a month for free.

    Sorry for the miscommunication.

  • Mary Boisselle
    Posted by Mary Boisselle, Issaquah, Washington | Feb 22, 2008

    Thank you Susan! I thought maybe they send each email with a piece of gold attached!

    I appreciate the amendment.

    Mary :>)

    It's all about the experience.
  • Judy Dunn
    Posted by Judy Dunn, Seattle, Washington | Feb 22, 2008

    These are all great suggestions for delivery of your newsletter. The other issues (sorry for the pun---newsletter---issues) , of course, are targeting your prospects, getting (buying) an opt-in list so you comply with anti-spam laws and/or cultivating your own list. List building can be challenging, but it's do-able.

    Also, as I'm sure you know, the e-letters that are most read are the ones with useful content (tips, helpful advice) and very little direct selling. Just my two cents. (We had a free e-letter for ten years in our previous business and have free weekly marketing e-tips with our new business).

    You are on the right track. I would agree with you: you should avoid the cookie cutter/template letter if possible.

This forum is unmoderated, but please keep discussion courteous and not too far off topic.

Members posting in this topic

  • Susan Alexander
    Seattle Web and Graphic Designer
    Seattle, Washington
  • Mary Boisselle
    Concierge
    Issaquah, Washington
  • Susan Tilley
    Custom web designer, web site...
    Rogue River, Oregon
  • Dennis Osorio
    Web Design, Computer Services and...
    Albuquerque, New Mexico
  • Rachel Whalley
    Seattle Alternative Healer & Psychotherapist
    Seattle, Washington
  • Debbie Albin
    Professional Freelance Graphic Designer
    Plainview, New York
  • Judy Dunn
    Website & Social Media Copywriter
    Seattle, Washington

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