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<span class="pro_member_name">Joe Hage</span>
Joe Hage
Seattle Marketing Strategy and New Ideas
Seattle, Washington
Posted by Joe Hage, Seattle, Washington | Jul 27, 2008

Subscribe to Community-wide general discussion Timed out on YouTube

Trying to upload videos, I keep getting timed out or error messages before the video completes loading.

It says it should "take a few minutes." This is taking me a few hours.

Anyone got some tricks out there?

29 Bizniks have posted replies

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  • David Krafchick
    Posted by David Krafchick, Seattle, Washington | Jul 27, 2008

    Something else is going on here. Time out means a call to their server and no answer returned within the time limit. What I recommend is to contact You Tube directly and ask them if something is amiss.

    I have seen this happen a few times before and the above action will resolve it. There is no trick in this case.

  • Richard Jackman
    Posted by Richard Jackman, Seattle, Washington | Jul 27, 2008

    I'm guessing this a compression issue. I've referred your question to my partner Robert, who has much more technical knowledge in this area than I do.

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 01, 2008

    Anything more on this? I've still been unsuccessful uploading to YouTube recently.

    Richard, anything from Robert?

  • Richard Jackman
    Posted by Richard Jackman, Seattle, Washington | Aug 01, 2008

    I forwarded his question to you, but I'll remind him. We have a big shoot tomorrow, so he's a bit preoccupied. Maybe he''ll get back to you after that!

  • Barry Hurd
    Posted by Barry Hurd, Seattle, Washington | Aug 02, 2008

    There could be several issues... but my bet is probably an ISP or router issue. Many ISPs and routers issue virtual IP and there is often a pause with web relays that causes YouTube (and several other file sites) to hang up during the process.

    You can try to not use a wireless router (if you are) and use a minimal video size.

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 02, 2008

    Is there a way to "minimize video size" of an already-shot video?

  • Kimberly LeRiche
    Posted by Kimberly LeRiche, Cornelius, Oregon | Aug 02, 2008

    Joe, What format is the video in already? Did you just bring in directly from the camera or disc to your computer?

    This isn't my area of expertise, but it is possible to change to video into a format that isn't as large and therefore will load faster for you and download faster for the watcher, but you may lose some resolution. Depending on what type of file your video is already if you convert it to a WAV or MPG file, then it may upload quicker and you won't get the time out message.

    I would think though that you'd need another program to run it through though. I use Adobe Premiere Elements and it gives me the option to save it in a format specifically for uploading to YouTube. You could also trying going here: [http://tinyurl.com/32rgad] and downloading the free video converter program and convert it to another more "downloadable" format.

    Hope this helps. Kimberly

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 02, 2008

    Kimberly, you did it! That worked!

    Hey, everybody, get this free download to encode videos to be YouTube friendly!

    You can encode videos up to three minutes in length without springing for the $39.95 price. And if your video is longer than three minutes, you can trim it back to 2:59 and still use the free software.

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 02, 2008

    OK, inspired by success, here's another.

    Does anyone know how to convert a files saved as VIDEO_TS files into streaming media?

    If I understand it correctly, the video and audio files are separate?

  • Kimberly LeRiche
    Posted by Kimberly LeRiche, Cornelius, Oregon | Aug 03, 2008

    Hey Joe, I'm glad you were able to get the problem solved.

    I don't know anything about video_TS files, so I can't help you there. Sorry!

  • Brandi Pierce
    Posted by Brandi Pierce, Seattle, Washington | Aug 11, 2008

    If you own a Mac and use iMovie (comes installed) it will give you the option to upload directly to YouTube in any size you want. You can also drag completed movies into iMovie just for the nifty direct upload feature. Saves tons of time! =)

  • Bob Dunn
    Posted by Bob Dunn, Seattle, Washington | Aug 11, 2008

    Hey Brandi, what version of iMovie has that feature. Couldn't find it on mine. It is with OS Leopard? I'm still on Tiger. thanks!

  • Brandi Pierce
    Posted by Brandi Pierce, Seattle, Washington | Aug 11, 2008

    Oh, darn.. it's not on the old version? Yes, I am running Leopard. Thanks for checking that out, Bob. =)

    Menu : Share > YouTube

  • Bob Dunn
    Posted by Bob Dunn, Seattle, Washington | Aug 11, 2008

    Yeah, you get behind in one OS upgrade and see what happens! Always taunting us with new wonderful features : )

  • Lindy Boustedt
    Posted by Lindy Boustedt, Seattle, Washington | Aug 20, 2008

    Joe,

    I've noticed you've been having some video issues (I've read your multiple posts). Here is some information that I hope will help.

    These instructions assume that the DVD/DVD folder is not encrypted with CSS.

    First, download MPEG Streamclip - it is a free application for both Mac OS X and Windows: http://www.squared5.com.

    This application allows you to take any section of a non-encrypted DVD and encode it as basically anything you want.

    Once you have MPEG Streamclip installed, put the DVD into your computer (ignore this, if you already have the VIDEO_TS folder on your hard drive). Open MPEG Streamclip and choose File > Open DVD. From there, navigate to the DVD you put into your computer (or to the folder on your Hard Drive). On the DVD, there will be two folders, AUDIO_TS and VIDEO_TS. Choose the VIDEO_TS folder.

    Now you can play through the footage and mark in and out points to isolate just the chunk you want - i and o are the keyboard shortcuts for this.

    Go File > Export to Quicktime and choose the settings you want. I'd recommend H.264 as your encoder. Just make sure that "Deinterlace video" is checked - this will ensure you don't get any jaggies when you upload the file (unless you know that the footage on the DVD is already progressive, then you don't have to).

    If you don't really feel like doing it yourself, or if it's not behaving the way it should, feel free to send us a message or give us a call - we're happy to help!

    ~Lindy and Kris Boustedt

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 20, 2008

    Lindy, thanks for writing.

    I have a friend in the business who, this week, also recommended squared5.

    It looks like I'll have to sit down and get my head around this once and then it should be easy.

    Thanks again. Joe

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 24, 2008

    Lindy, it worked!

    Next question: After using Squared5, I used the video converter that Kimberly recommended.

    I uploaded this video from my Wharton Follies days. Note how the voice lags the video by a second or two.

    Any way to fix that?

  • Lindy Boustedt
    Posted by Lindy Boustedt, Seattle, Washington | Aug 24, 2008

    First, let's determine which part of the process decided to poop its pants.

    Do you still have the original file that you ripped from the DVD? Play it - is the audio off there? If so, then you just need to re-rip the footage. When you do, make sure that the "re-sample audio to 48k" is checked if it wasn't on your first try (I've had that button cause me some grief in the past).

    If not, go one step further down the stream. Play the file that the converter created. The file that's on your hard-drive, not the one online. If the converter caused the problem...try re-encoding. I've never actually used that software, so I'm not sure what else you could do to fix it inside the application. I'm not terribly familiar with Windows-based solutions, but if your converter keeps failing QuickTime Pro should do the trick (~$29, I think).

    If there's no lag from the transcode, then somehow the YouTube Flash conversion (what happens when you upload a video to YouTube) introduced the problem.

    Also, from Squared5 you should be able to create a file that is YouTube appropriate directly, without having to use any intermediaries. Just choose the Quicktime option, set your encoder to H.264 and your frame-size to 480x360. YouTube servers are pretty robust, and can handle just about anything you throw at it (quality, obviously, will vary).

    Let me know if you need anything else!

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 24, 2008

    Lindy, I tried your Squared5 solution with H.264 and 480x360.

    When I try to upload to YouTube, it loads for so long I give up ~ similar to the experience I was having at the start of this string.

    Do you have another suggestion? I'd like the Squared5 to work because I can upload videos of greater than 3 minute length without upgrading to the $39.95 video converter.

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 24, 2008

    P.S. I just went to convert the new H.264 file using the video converter. I saw the time lag again so the problem does seem to be with the converter.

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 24, 2008

    OK, this is weird.

    The video did load. But I never got the confirmation screen. It just kept showing that the video was loading.

    I gave up, went to my account page and there it was.

    Huh?

  • Portia Park
    Posted by Portia Park, Los Angeles, California | Aug 24, 2008

    O.k., I'm just really curious. Why do you have an animated photo of yourself? Yes, this is the ultimate tech question.

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 24, 2008

    Portia,

    My animated photo (created by Biznik David Billings) communicates a confidence that I don't have to "impress" all the time.

    I'm comfortable with who I am and what I do. I want my online persona to be as approachable as I am in person. I want readers to be at ease as they get to know me online.

    P.S. My photo changes from time to time (as do my tagline and logo) to keep things fresh. I'm very happy with my last few blogposts. Come check them out when you have a few minutes to spare.

  • Lindy Boustedt
    Posted by Lindy Boustedt, Seattle, Washington | Aug 24, 2008

    Joe,

    We've never had such a problem with YouTube accepting H.264 files.

    How big is the file you are trying to upload?

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 24, 2008

    That one was 50,942 KB.

    Ultimately, I've been able to upload all the videos I wanted, thanks to you.

    Now that I've caught the bug, what easy-for-a-novice application would you recommend so I can put two disparate pieces of video together (or a string of photos), add subtitles, add soundtracks?

    Quicktime Pro? MovieMaker? Or something else? (I'm guessing I've run out of freeware, but that's ok.)

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Members posting in this topic

  • David Krafchick
    Video Production For Web and...
    Seattle, Washington
  • Richard Jackman
    Independent Construction Consultant & Video...
    Seattle, Washington
  • Joe Hage
    Seattle Marketing Strategy and New...
    Seattle, Washington
  • Barry Hurd
    Social Media Promotion and Training
    Seattle, Washington
  • Kimberly LeRiche
    Social Media Marketing Assistant ...
    Cornelius, Oregon
  • Brandi Pierce
    Design + Development
    Seattle, Washington
  • Bob Dunn
    Specializing in WordPress Websites ...
    Seattle, Washington
  • Lindy Boustedt
    Film Production Company
    Seattle, Washington
  • Portia Park
    Realtor
    Los Angeles, California

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  • uploading videos