Mill Creek, WA Community

Hsuan-Hua Chang, PCC, MS
Hsuan-Hua Chang, PCC, MS
Seattle Business Coach / Seattle Leadership Coach / Seattle Personal Coach
Seattle, Washington
Posted by Hsuan-Hua Chang, PCC, MS, Seattle, Washington | Jul 30, 2008

Subscribe to Community-wide general discussion What's your Brand Promise?

Would you like to share your brand promise? - for those learned Brand Promise from Steve MacDonald yesterday and those who read his article Stop Wasting Your Marketing Dollars (Part 1 of 2).

I know it's a working process to come up THE one. And I believe learning in action is the best way to pracice and learn. Let's practice!


66 Bizniks have posted replies

« Previous 1 2 3 Next »
  • Hsuan-Hua Chang, PCC, MS
    Posted by Hsuan-Hua Chang, PCC, MS, Seattle, Washington | Jul 30, 2008

    CoachSeattle promises to bring clarity and fun into business growth.

    Feedback?

  • Hsuan-Hua Chang, PCC, MS
    Posted by Hsuan-Hua Chang, PCC, MS, Seattle, Washington | Jul 30, 2008

    Few examples - The Mazda Miata promises to bring the joy of driving within reach

    • The Ritz Carlton promises to employ ladies and gentlemen serving ladies and gentlemen

    • StudioHDV promises to take the cost and complexity out of marketing

    Anyone wants to have fun to sell yourself? What's your brand promise?

  • Hsuan-Hua Chang, PCC, MS
    Posted by Hsuan-Hua Chang, PCC, MS, Seattle, Washington | Jul 31, 2008

    Want to practice to sell yourself in a fun way? Come to my event Sell Yourself First this Sat.

  • Marlene Rockey
    Posted by Marlene Rockey, Seattle, Washington | Jul 31, 2008

    I like it, Hsuan-Hua, it works for me!

    How long did it take you to come up with it?

  • Hsuan-Hua Chang, PCC, MS
    Posted by Hsuan-Hua Chang, PCC, MS, Seattle, Washington | Aug 01, 2008

    I got my first version while reading Steve's article and following the steps - 15 minutes.

    This is my 4th version. I have been thinking of it from time to time and changing it accordingly.

    I like the brand promise concept. It's simple and it guides the direction for my biz.

    What's your brand promise?

  • Marlene Rockey
    Posted by Marlene Rockey, Seattle, Washington | Aug 01, 2008

    Home Works Staging & Redesign, helping you transform your home one room at a time.

    This is one that I have been using for awhile and probably is not really a brand promise but maybe it is? It is more a "tag" line of sorts...wouldn't you say?

    I need to re-read Steve's articles and my notes from the workshop.

  • Hsuan-Hua Chang, PCC, MS
    Posted by Hsuan-Hua Chang, PCC, MS, Seattle, Washington | Aug 01, 2008

    These are the 5 principles for crafting brand promise.

    · Use a customer benefit orientation (don’t talk about you)

    · Understand and acknowledge your prospect’s unmet need that you address

    · Consider both rational and emotional connections to your brand.

    · Relevantly differentiate yourself from the pack

    · Create a singular statement that is easy to remember and re-articulate

  • Terra  Vita
    Posted by Terra Vita, Puget Sound, Washington | Aug 01, 2008

    Every business has a story. Allow me to define all that is good about your company through an incisive, intelligent and widely read blog.

    Thanks, Hsuan-Hua. I needed to do this and this is just my starting point. Will give it more thought later................You always give us food for thought.

  • Carol Schiller
    Posted by Carol Schiller, Bellevue, Washington | Aug 01, 2008

    Hey it was great meeting everyone at the branding session. I love how biznik events attract such a wide range of personalities and specialties.

    Baby Chaleco promises to cover your baby with style.

  • Terra  Vita
    Posted by Terra Vita, Puget Sound, Washington | Aug 01, 2008

    Hey Carol, I love, love, love your product. How about Baby Chaleco covers your baby with style!

    Not always a fan of exclamation points, I know you deliver more than a promise, you deliver.

  • Terra  Vita
    Posted by Terra Vita, Puget Sound, Washington | Aug 01, 2008

    I will define your business story through an incisive, intelligent widely read blog.

  • Hsuan-Hua Chang, PCC, MS
    Posted by Hsuan-Hua Chang, PCC, MS, Seattle, Washington | Aug 01, 2008

    Thank you for playing with me. Ladies!

    Terra Keep up with the revising game!

    Marlene I am curious - is "transform your home one room at a time" your client's unmet need?

    Carol I can remember yours!

    My new favoriate quote "I often see life is a game. It all depends how you choose to play it. "~ Randy Pausch

  • Rachel Whalley
    Posted by Rachel Whalley, Seattle, Washington | Aug 03, 2008

    Boy, I'm still working on my positioning statement!

    Here's a shot at my brand promise:

    Rachel Whalley promises a safe journey to find what your body and soul are trying to tell you.

    Thoughts?

  • Hsuan-Hua Chang, PCC, MS
    Posted by Hsuan-Hua Chang, PCC, MS, Seattle, Washington | Aug 05, 2008

    Rachel,

    My first thought was - 1. who wants to find what body and soul are trying to tell? (target market?) 2. Is "safe journey" an unmet need?

    HsuanHua

  • Terra  Vita
    Posted by Terra Vita, Puget Sound, Washington | Aug 05, 2008

    I "got" what Rachel said-loud and clear and it is very inviting. I like it and am pretty sure the target market will get it right away. I would possibly add how you will do it but maybe that is not supposed to be in the promise. I can't remember.

    Hsuan-Hua, your comments are really good.and got us all on this path. Thanks for that. I just understood this so clearly that I wanted to comment.

  • Hsuan-Hua Chang, PCC, MS
    Posted by Hsuan-Hua Chang, PCC, MS, Seattle, Washington | Aug 05, 2008

    Terra,

    Glad you shared your thought. We had different thoughts. Sharing is the part I enjoy the most on biznik.

    My question to Rachel was purely from curiosity. I didn't get it as clearly as you. :)

  • Dawn Renee Mallory
    Posted by Dawn Renee Mallory, Seattle, Washington | Aug 05, 2008

    Here is my first attempt... please help me to improve it!

    Autograf and Dare to WEAR BLACK Scalp Conditioning Shampoo promise to bring balance to your scalp and hair. or Autograf and Dare to WEAR BLACK Scalp Conditioning Shampoo promise to end your search for scalp balancing hair care.

    They don't sound very exciting to me...

  • Dawn Renee Mallory
    Posted by Dawn Renee Mallory, Seattle, Washington | Aug 05, 2008

    Here is my first attempt... please help me to improve it!

    Autograf and Dare to WEAR BLACK Scalp Conditioning Shampoo promise to bring balance to your scalp and hair. or Autograf and Dare to WEAR BLACK Scalp Conditioning Shampoo promise to end your search for scalp balancing hair care.

    They don't sound very exciting to me...

  • Dawn Renee Mallory
    Posted by Dawn Renee Mallory, Seattle, Washington | Aug 05, 2008

    Why did my comment post twice? I have tried to take one out but it takes both of them out. Weird...

  • Hsuan-Hua Chang, PCC, MS
    Posted by Hsuan-Hua Chang, PCC, MS, Seattle, Washington | Aug 06, 2008

    Dawn,

    Thank you for playing!

    I don't understand what it means "bring balance to my scalp and hair". What needs to be balanced? between my hair and scalp? or both my hair and scalp need to be balanced individually? What happens when balanced? How come they are not balanced and need the help from your product? These were the questions coming up when I read your brand promise.

    Have you heard about "curse of knowledge"? (from the book "Made to Stick")

    When we are knowledgable about something, we tend to get too technical to keep the simplicity and emotion.

  • Dawn Renee Mallory
    Posted by Dawn Renee Mallory, Seattle, Washington | Aug 06, 2008

    Absolutely... I haven't got a feel yet for how to express this... I will keep working tho'!

    I am in a touchy regulated place with making claims about my products... it is more a try and see what it does kind of position... without making promises due to FDA regulation... like natural health foods or supplements.

  • Amy Woidtke (woid-key)
    Posted by Amy Woidtke (woid-key), Seattle, Washington | Aug 06, 2008

    I take care of your spaces so your spaces take care of you.

    another option:

    Providing personalized, supportive and sustainable space styling without style sacrifice.

    I'm open to suggestions. Supporting freedom and happiness is impt. Spaces that inspire, support and impact the environment less provide a launching pad for people to live their best lives.

    Great thread!

  • Hsuan-Hua Chang, PCC, MS
    Posted by Hsuan-Hua Chang, PCC, MS, Seattle, Washington | Aug 07, 2008

    Dawn, I wonder if this helps - how about think of a reason why people want to try and see. What's their unmet need? When I fixed my hair this morning, I was thinking - "I wish I don't lose so much hair every day".

    Amy. Thank you for playing "selling yourself"! "I take care of your spaces so your spaces take care of you." - how does this brand differtiate you with other interior decorator?

    Is "styling" your customer's unmet needs?
    If I hire an interior decorator, I am after "color coordination" and "beauty" is the need. Am I in your target market?

  • Amy Woidtke (woid-key)
    Posted by Amy Woidtke (woid-key), Seattle, Washington | Aug 07, 2008

    I am one of the few that specialize in eco-friendly decorating. That differentiates me.

    I also focus on providing a full scale package that can include referrals to other needed bits in interiors such as if they need to change hard surfaces, I work with an interior designer on that.

    I provide an after care basket that has referrals and discounts to services that help them take care of their newly styled homes. I want to be MORE than just their one-time decorator - someone whom might be a lifetime service provider for their interiors and whom they call when they need a trusted referral for some other kind of service. It's about relationship building.

    Style IS an unmet need in this target, both in general and with regards to it being eco-friendly.

    Another unmet need is a personalized space, a space that functions well, a space that energizes and inspires.

    Any other suggestions of something better to say?

    Yes, color coordination and beauty are a fit for me...you are in my target market. :)

  • Rachel Whalley
    Posted by Rachel Whalley, Seattle, Washington | Aug 07, 2008

    Sorry I dropped out for a couple days. Busy week!

    Terra, thanks so much for commenting on my brand promise. I'm glad it comes across to you and sounds inviting. That's definitely a positive result!

    Hsuan-Hua, thanks for the questions. My target market is wellness practitioners, but I will say that anyone who is seeking deep personal growth or some kind of evolution in themselves is going to be interested in what the body and soul have to say.

    Most of the time in this country, we work from our brains. Analytical, rational, logical. If it can't be explained or understood, it's not valuable.

    Well, the body and soul don't work that way. Our cells in our physical beings hold memories, trauma, and information that is often different than what's in our heads to be analyzed.

    And Spirit, well, all answers can be found there if we can learn to be open to receive them.

    So this work would be persuasive to anyone who would like deeper personal understanding and who is willing to explore themselves beyond talk therapy.

    And as for the "safe journey" part, yes, I believe that's an often unmet need. We're voyaging into, not just the psyche, but the subconscious and the fiber of Beingness. Most people get a bit freaked out by the depth and foreigness of this work, so providing a way for them to do it that feels absolutely held, secure and sacred is a big deal.

« Previous 1 2 3 Next »

This forum is unmoderated, but please keep discussion courteous and not too far off topic.

Members posting in this topic

Post tags

  • brand