Seattle, WA Community

<span class="pro_member_name">Joe Hage</span>
Joe Hage
Seattle Marketing Strategy and New Ideas
Seattle, Washington
Posted by Joe Hage, Seattle, Washington | Jun 10, 2008

Subscribe to Community-wide general discussion What's your positioning statement?

Share with the community: what's your positioning statement?

Remember, you need to fill in five blanks:

To whom,

The name of your brand

is the brand of what is the frame of reference

that what benefit does (brand) offer

because you why should I believe you.

Here's mine: To a Biznik indie professional, Joe Hage is the marketing strategy expert that can help you focus on the right strategies to build your business because Joe successfully helped other Biznik professionals.

207 Bizniks have posted replies

  • Cassandra Lanning
    Posted by Cassandra Lanning, Kirkland, Washington | Mar 17, 2009

    You must have misunderstood my explanation at the end as being the actual statement which was contained in the middle of the post.

  • Dina Beach Lynch
    Posted by Dina Beach Lynch, Boston, Massachusetts | Jul 15, 2009

    Joe you are a genius, and enormously generous. I've learned quite a bit from the earlier positioning makeovers and your useful articles. Here's my attempt:


    To brides and wedding professionals everywhere who want to be more confident and skilled about managing the inevitable challenges of wedding planning.

    Positively Wed, a relationship management and mediation firm, offers happiness consultants that work with you by phone to get to the heart of the matter and find the right words or actions to thoughtfully resolve it, making your wedding experience happier.

    Because Dina is an award-winning mediator with 17 years experience who has trained over 1000 people, you will easily gain skills and tactics to be more comfortable, eliminate stress, positively resolve lingering issues and avoid new ones, in an affordable, private, and time efficient way that let's you get back to the wedding 'fun'.


    Ok, that's it. Just a bit of explanation. I'm trying out the term 'happiness consultant' because weddings planners reject anything that smacks of conflict or negative vibes. I could substitute mediator, but that sounds dull and I'm not sure people get what mediators do.

    I used firm because eventually I'd like to add more mediators from across the country to my network. However, I'm concerned it sounds stuffy when working with me is anything but that. Clients say working with me is comforting and inspirational, often-times fun.

    Who knew telling people that I can help them figure out what they want and what to do/say to achieve that would be so difficult? When I was an Ombudsman I jokingly said I was like a 'corporate Mom', someone you can go to when you're in trouble and want to talk privately. But that doesn't work here- real 'mothers of the brides' might object!

    How do you make conflict sound appealing?? Suggestions would be greatly appreciated. And, thanks so much, Joe.

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Jul 16, 2009

    Dina, thank you for your very generous note.

    I'm just back from a trip and a bit jet lagged. Let me get back to you soon.

    @JoeHageOnline on Twitter; joehageonline.com

  • Dina Beach Lynch
    Posted by Dina Beach Lynch, Boston, Massachusetts | Jul 16, 2009

    Lots of water and a big nap should help! I'm eager to hear your thoughts, Joe Thanks

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Jul 17, 2009

    Dina,

    You've obviously given this a lot of thought. Nice job.

    To whom? Brides and wedding professionals. Got it.

    Who? It sounds as though it's just you at this point, Dina. And people want YOU, not other Positively Wed team members.

    Remembering that this is a positioning statement (and not romance copy), you might create a second positioning statement for "mediators from across the country" when your goal is attracting others to your network.

    Frame of reference? "Happiness consultant" could work. I'm concerned your target might not know what that means.

    It sounds as though you want to avoid calling yourself a wedding planner because you consider yourself more than a wedding planner.

    But "wedding planner" is a frame of reference people understand. We can qualify why "you're no ordinary wedding planner" but I might give your prospects something they immediately "get."

    "Wedding facilitator," perhaps?

    The benefit can tie it all together. Maybe "Dina Beach Lynch is the wedding facilitator who will help you glide through -- even enjoy! -- the inevitable challenges of wedding planning."

    Reason to believe? Because, unlike most wedding planners, Dina's background is in mediation (combined with her joy and love of life) uniquely qualifies her to see opportunity where others see challenges. Over these past 17 years, Dina has guided (notice I didn't say "trained" or "worked with") more than 1,000 brides and wedding planners (if you can say this) to a stress-free, positive planning experience.

    She's happy to share details of her award-winning work. Ask her for references. Her former clients swear by her.

    How's that? @JoeHageOnline on Twitter; joehageonline.com

  • Dina Beach Lynch
    Posted by Dina Beach Lynch, Boston, Massachusetts | Jul 18, 2009

    Glad to see you're feeling better, Joe.

    As usual, your comments are astute. I think I wasn't as clear, which your feedback helped me realize. I'm a mediator not a wedding planner, which is why I shy away from that term.

    Also, planners argue that resolving disputes is part of their domain so I think they might be offended or threatened by my use of their title. Actually, I'm a great partner for the professional who either wants to deal only withe the wedding details (no drama) or feels so overwhelmed/uncomfortable that she wants my guidance. ( that word is spot-on;thanks!) A good analogy is that planners are the general practitioners and I'm the specialist.

    Wedding facilitator works well to differentiate my services but still maintain the frame of reference. Or maybe I should be called 'the fixer' like Michael Clayton, huh?

    Today, I'm writing a survey to determine what benefits brides think I offer. I'd say the biggest ones are having a neutral 3rd party for guidance, getting a fresh perspective, learning tactics to communicate/negotiate better, feeling more confidence and comfortable with conflict.

    I'll mull over all this incredibly helpful thought and come up with something better. Thanks!

  • Christine Ely
    Posted by Christine Ely, Renton, Washington | Jul 18, 2009

    To Biznik Entrepreneurs… and businesses large and small, it’s time to discover the 'World of WordPress'.

    A couple of years ago, we paid a database development company over $10,000 to develop a comprehensive database backend for one of our client’s websites. WordPress now give us all that power and more for free (and is a huge search engine magnet).

    Every business, whether a sole proprietor or CNN, can benefit from incorporating WordPress into their online strategy… and we are experts at WordPress.

    Save thousands… make thousands just as we and our clients have. Join the World of WordPress.

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Jul 18, 2009

    @Dina, reminds me of a tagline Rachel Whalley used.

    It was something like, "You're helping others but who is helping you?"

    @Christine, your statement reads like romance copy. Read this article, Strong positioning paves the way for good copy. It may help you get to your positioning statement.

    @JoeHageOnline

  • Christine Ely
    Posted by Christine Ely, Renton, Washington | Jul 18, 2009

    @Joe, I'm just an old romantic :) Been reading through your posts and website. Some great advice there! Thanks.

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Jul 18, 2009

    @Christine, my pleasure. Come on back when you have a positioning statement to share.

    @JoeHageOnline on Twitter

  • Dina Beach Lynch
    Posted by Dina Beach Lynch, Boston, Massachusetts | Jul 20, 2009

    Great tagline, Joe. Still waiting on survey results before my next attempt at a positioning statement. Even running a contest it's hard to get brides to participate...Sheesh.

  • Dina Beach Lynch
    Posted by Dina Beach Lynch, Boston, Massachusetts | Aug 03, 2009

    OK, I'm back. Survey is ongoing but offered some good insights into what my two markets: brides and wedding pros want. So, here's my second attempt at clearing the high bar, Joe.


    To brides everywhere who want to feel more skilled and comfortable managing the emotions and concerns of planning a wedding.

    Dina Eisenberg, the Bride Whisperer and founder of Positively Wed, will guide you though the tangle of feelings and decisions so you can enjoy planning and your wedding day.

    Because, unlike most wedding professionals who focus on the mechanics of your wedding, Dina's background in mediation (combined with her friendly support and love of life) uniquely qualify her to see the underlying issues and preserve the important relationships that are part of your big day.

    Working with Dina during a 'thinking session', brides appreciate having a safe space to hear a fresh perspective, blow off steam and find new ways to have their voice heard.

    She's always happy to share details of her award-winning work.


    I'm hoping this is at least an A attempt. Can't wait to hear...Thanks!

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 06, 2009

    Dina, I think your statement is only for brides, not pros, right?

    To whom?

    Brides (“everywhere” I don’t like because I don’t think you can support it ~ remember, this isn’t romance copy) who want to feel more skilled and comfortable managing the emotions and concerns of planning a wedding.

    I understand it and it is clear. With the caveat that I’m overly familiar with the category, is “brides want to feel more skilled and comfortable” the key insight?

    Maybe instead, “To brides who want to enjoy wedding planning as much as the day itself?”

    Before I continue on, what do you think of that?

    http://joehageonline.com

    @JoeHageOnline

  • Dina Beach Lynch
    Posted by Dina Beach Lynch, Boston, Massachusetts | Aug 06, 2009

    Joe, thanks for the tweets. I agree with your thoughts.

    I narrowed this statement just to brides. I'm still confused about how to relate to brides and wedding professionals in one site. That might mean I need two differently focused sites. Like Positively Wed and Positively Wed Pro.

    How would you suggest that my practice is virtual instead of everywhere? My polls indicate that brides prefer email conversations over in person meetings. (Didn't see that one coming so the survey was incredibly valuable)

    My 'to whom' lacked emotion, oddly enough. I like your suggestion better. Same problem with my differentiating statement. It's factually correct but lacks ummph.

    What I really think is although I didn't particularly want to do a positioning statement, this exercise has been like a laser scalpel, allowing me to trim away flabby thinking and get to the precise elements of my offer. That has to be a good thing, and I owe it to you. Thanks

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 06, 2009

    Dina, maybe we should talk. I'm concerned about the value proposition of emailed conversations.

    It doesn't seem high value to me.

    Read The First Three Numbers and reach out to me at joe@joehageonline.com.

    ~ Joe

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 06, 2009

    I just realized I've been having this conversation for 14 months with three dozen people now.

    Thanks, Biznik friends!

  • Dina Beach Lynch
    Posted by Dina Beach Lynch, Boston, Massachusetts | Aug 06, 2009

    I hear you, Joe, about the email. I had concerns which I brought to a discussion in Biz Talk. My services are high quality, high value so it didn't feel like a good fit to me either.

    No one was absolutely against it, but no one was cheer leading either. However, since this is an option that brides say they way, I'll have to figure out how to make it work. I'll launch with ebook products, weekly 'happy hours' for customers and one-to-one coaching and add email later, if really necessary.

    One way to look at offering email consultation is that it will allow a segment of my market to reach me that might not be able to (or want to) afford the expense of time with me directly.

  • Daphne Taylor
    Posted by Daphne Taylor, Bothell, Washington | Aug 09, 2009

    Hi Joe. I'm pretty new to Biznik, but think I could really use your help with my positioning statement. Here's my first attempt. I'd love your feedback.

    Thanks!!!! Daphne

    Creative Image Photography’s team of two experienced photographers seeks engaged couples in the Puget Sound area looking for a fun and affordable approach to their wedding photography. Our unique style is photojournalistic with a hint of tradition. We document the wedding day as it happens with minimal intrusion (we’re not the wedding “papparazi”) and with just a few posed photos. To ensure we capture the wedding day and deliver the beautiful photos the couple expects, we spend time with the bride and groom before the wedding getting to know them and making them comfortable with the camera. This usually involves at least one pre-wedding photo shoot like an engagement shoot or a “save-the-date” shoot. In addition, pre-wedding and post-wedding photo shoots give us the time we need with the couple to create unique and artistic portraits that can’t be captured on the wedding day without a lot of disruption.

    Our easy-going style and our creative approach are the tools we use to help make the wedding day less stressful so the bride and groom can focus on celebrating their day and not on documenting it. We know this because our couples are telling us how happy they are with feedback like, “We loved our photos! Daphne and Craig’s talent and creativity really captured our special day beautifully, we really enjoyed working with both of them and would recommend them to anyone for wedding or special event photography!”

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 10, 2009

    Daphne, my first reaction was giving you a link to Strong positioning paves the way for good copy for the difference between positioning and copy.

    Working through your copy, however, I see that you understand the essence of your selling proposition. It is quite good.

    To whom? Engaged couples in the Puget Sound area looking for a fun and affordable photographer. Good.

    Who and what? Creative Image Photography, two confident, easy-going, and experienced photographers. Got it.

    Benefit An intimate understanding with your photographer will ensure you get what you want.

    Because Daphne and Craig will spend time with the bride and groom before the wedding. You can see samples of their work on their Web site as well as testimonials from satisfied customers.

    Two additional thoughts...

    About Warmth: I get the sense that your customer may enjoy you two so much that they may want to "keep in touch" afterward. That's a great selling point to weave into your approach (not necessarily copy).

    About Pricing: It sounds as though you give a lot of attention to each customer. I begin to think (a) how "affordable" will you really be with all those hours or (b) are you underpricing yourself (which suggests, to me, a lack of confidence and maybe skill).

    Interested in your perspective on that.

    @joehageonline on Twitter

    JoeHageOnline.com marketing strategy blog

  • Daphne Taylor
    Posted by Daphne Taylor, Bothell, Washington | Aug 10, 2009

    Thank you so much for the feedback!

    You're right about the warmth - people are tending to want us to become their family photographers for events that happen after their wedding (babies, etc.). I'm going to think about how to incorporate that into the approach.

    Regarding pricing. The economy is making alot of photographers offer more value for the same price. We're actually thinking about modifying our pricing to offer a few different packages at different price points to address this, but won't go below our basic price. High end weddings do go for alot more, like 10-15K, but we're not in that market yet.

    Thoughts about that?

    Again, thank you so much for your feedback. I'll post a rewrite tomorrow with maybe less copy but the same positioning.

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 10, 2009

    Yes, I very much like the stratified pricing approach.

    Karrie Kohlhaas has some good content about pricing.

    @joehageonline on Twitter

    JoeHageOnline.com marketing strategy blog

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 10, 2009

    I just remembered something I wrote in "Why Real Estate Marketing is so hard" that might work for you.

    Something like, Daphne Taylor is the girlfriend you wish you had to photograph your wedding.

  • Daphne Taylor
    Posted by Daphne Taylor, Bothell, Washington | Aug 12, 2009

    Exactly! I am working a a rewrite now that I think will better incorporate this concept.

  • Ramona Lynne
    Posted by Ramona Lynne, Tacoma, Washington | Aug 12, 2009

    Hi Joe, This is my first attempt at a positioning statement. Thank you very much for sharing your knowledge.

    To everyone experiencing essential moments in life, I am Ramona Lynne Photography. I am an expert at photographing your essential moments from music, portraits or small weddings or events. I have a special way of expressing your essential moments in every photograph because your moments are unique, individual and heartfelt.

  • Joe Hage
    Posted by Joe Hage, Seattle, Washington | Aug 12, 2009

    Congratulations, Ramona, you submitted the 200th post to this incredible string of dialogue! Thanks for attending my event last night.

    I'll take a look and comment soon. Follow me on Twitter @JoeHageOnline

This forum is unmoderated, but please keep discussion courteous and not too far off topic.

Members posting in this topic

  • Cassandra Lanning
    Electrologist/Esthetician/Sugarist/Indie Craft Show Organizer/Esthetician Test...
    Kirkland, Washington
  • Dina Beach Lynch
    Conflict/Negotiation Coach
    Boston, Massachusetts
  • Joe Hage
    Seattle Marketing Strategy and New...
    Seattle, Washington
  • Christine Ely
    WordPress Consultant, Social Media Expert...
    Renton, Washington
  • Daphne Taylor
    Photographer
    Bothell, Washington
  • Ramona Lynne
    Photographer
    Tacoma, Washington

Post tags

  • consumer insight
  • expert marketing strategy
  • positioning statement
  • source of volume
  • stealing share
  • growing the category