Seattle Community

Posted by Howard Howell, Seattle, Washington | Apr 23, 2008

Subscribe to Community-wide general discussion Why are Authors more admired than Sales People?

Have you ever heard a child say, "When I grow up, I want to be a salesman"? Probably not.

Why are Authors or Writers more admired than Sales People?

Probably because books and articles are usually a one way communication and the "selling process" is usually a live dialogue.

Most average people that sell a product or service are not trained or proficient in the art of sensitive communication. They usually come off as jerks who dominate meetings while trying to "sell their viewpoint" while author's write about their knowledge allowing their readers to ponder alone with no need to respond immediately or even at all.

Quality live dialogue is a more difficult art than passive writing.

What do you think?

21 Bizniks have posted replies

  • Jeff Collins
    Posted by Jeff Collins, Seattle, Washington | Apr 23, 2008

    I remember trying to sell my mom on why I should have a cookie before dinner. Maybe I didn't dream of it because that was something I was already doing?

    I think you have an excellent point here, Howard. Live dialog requires you to think on your feet while actively taking in information. Writing can be edited and perfected over time. Certainly face to face interaction poses more of a challenge.

  • David  Wolf
    Posted by David Wolf, Seattle, Washington | Apr 23, 2008

    Howard you hit on an excellent point. Most people in sales or many industries are not trained in sensitive or effective communications. I liken the sales processes as an opportunity to serve. Professionals in sales are actively assessing a potential client’s needs and wants. The focus is on what is in the BEST INTREST of the client as it should be for any professional, but is far too often not with others. The problems come up when sales people haven’t received the training they deserve or the training is OLD SCHOOL and out of date. Their easy to spot when it’s clear the primary focus is getting the DEAL done. There are many factors that feed into this, but what’s most important is the client’s perception. Unfortunately, for every bad experience a client or customer has with a sales person is usually discussed with three times as many people over the positive, professional sales experience. The key, in my humble opinion, is effective training. Being a Professional in Sales equates to being excellent at building relationships and having fun.

  • Judy Dunn
    Posted by Judy Dunn, Seattle & Renton, Washington | Apr 24, 2008

    Wow, Howard. This seems like a leading question and I am sure that you were a little provocative because you were looking to stimulate discussion.

    I think that whether you are an author selling books (first we have to sell the editor at the publishing company and then we have to sell readers/buyers through book tours, public readings, websites and other stuff) or a business owner promoting other products (or services), we are all in the selling game.

    I am not sure on your "quality live dialogue is a more difficult art than 'passive' writing" statement, though. I think that every author prays that there will be a reaction from the reader. We just aren't there to see it.

    On your opening line, "Have you ever heard a child say, 'When I grow up, I want to be a salesman'," it makes me think of that third grade classroom scene in the Woody Allen movie, "Annie Hall." If you've never seen it, you should. Maybe no child ever says they want to be a salesperson, but neither do they say they want to be an acupuncturist or a professional organizer or a search engine optimization specialist.

    Just the writer's perspective. Thanks for the thought-provoking question.

  • Howard Howell
    Posted by Howard Howell, Seattle, Washington | Apr 24, 2008

    Judy... Why, of course I want to stimulate some discussion so that I can shamelessly promote an event that will teach quality live dialogue and how it plays into the process of selling your services.

    As we all know Marketing is a means to an end... the end being the conversion or sale.

    It seems to me that the selling role gets short changed on the importance it plays into the category of "Sales and Marketing".

    I think sometimes that writers (or the Marketing team) are like the actors on the screen while the sales person (or Solopreneur) are like the actors on the stage. They are LIVE and must adjust to the audience in real time to achieve a well reviewed performance or be canceled by the end of the week. (i.e. NO SALE)

    If the actors on the screen get a bad review, they just keep making more movies until they get it right. It takes a lot more money and time to find out if a movie is a hit as opposed to a stage play.

    Marketing and Sales are absolute business essentials, and they are both needed, but it is my opinion that we have a scarcity of sales training in our business community. I think that may be because of the low image for the profession of sales which causes many indies to shy away from learning more about it.

  • Danny Bronski
    Posted by Danny Bronski, Seattle, Washington | Apr 24, 2008

    Not to be contrarian (actually, i love being contrarian), but "authors" are more admired than "salespeople" because creativity applied artistically (as is ascribed to certain authors) has social cachet while most people would abstractly categorize a "salesperson" as having chosen a profession that focuses on making money at the expense of anything with social value.

    Is "sales" really such a crass profession? Well, on the one hand...sales skills are critical to the success of almost anything in life (whether it be dating, the practice of law, professional writing, etc.) but characterizing someone as a "salesperson" may not imply good sales skills, but rather the absence of non-sales skills.

    Anyway, I am just rambling.

  • Leila Anasazi
    Posted by Leila Anasazi, Seattle, Washington | Apr 25, 2008

    Well, assuming the premise is true-that authors are more admired than Sales People--it's got to be because authors are cuter. Simple :-)

  • Todd Mertz
    Posted by Todd Mertz, Oakland, California | Apr 27, 2008

    With blogs, anybody can be an author, but how many people care about each one? Being an author or salesperson just means you have something to say. Salespeople who converse in person get to adjust the later parts of their conversation based on direct feedback. An author who gets no response at all may not be an author for very long.

  • Howard Howell
    Posted by Howard Howell, Seattle, Washington | Apr 28, 2008

    Todd... I agree. And would like to add that a salesperson who can't respond effectivly may not be a salesperson for very long.

    Leila... I realize that's why I'll never make it as an author, and am creating workshops instead.

    Danny... Do you know any lawyers that have the absence of non-sales skills that I could invite to my sales classes?

  • Michael Halligan
    Posted by Michael Halligan, San Francisco, California | Apr 28, 2008

    I used to admire authors, until I had a pitch for a technical/business book accepted, and looked at the offer. I stopped admiring authors, and began questioning why anybody would ever publish a book.

  • Arthur Torelli
    Posted by Arthur Torelli, Seattle, Washington | Apr 28, 2008

    Authors are more admired because they entertain us in our leisure time. That creates an emotional response that can't be equaled during a sale call. However, good sales skills seem to be lacking in our community. The sale is a dynamic process that needs skill and quick thinking to move through to the ultimate goal. People shy away from learning these skills because of intimidation. They see a bad salesperson and shy away thinking. I don't want to be like them and when they see a good one they think wow I don't know if I could do that. Let me be the first to tell you; you can do that. Good sales techniques are a learned skill that comes from practice and training. Most of the "Old School" tricks still work. If Howard is willing to offer up his expertise and you haven't had any classical sales training, you should take him up on his offer. Art T.

  • Jeff Fisher
    Posted by Jeff Fisher, Portland, Oregon | Apr 28, 2008

    Michael wrote: "I used to admire authors, until I had a pitch for a technical/business book accepted, and looked at the offer. I stopped admiring authors, and began questioning why anybody would ever publish a book."

    If I wanted to be making a fortune writing I wouldn't be writing books related to my industry. However, being a published writer in any industry helps establish you as an "expert" in your field and does open many doors. My first book certainly did that for me. My second book - the one I really wanted to write - has become my "calling card." In addition to requests to write articles, and invitations to be a speaker at universities, conferences and business gatherings; it has already resulted in new design clients and consulting jobs. many people take me much more seriously as someone who knows what they are doing, and talking about, as a published author. I've also had four additional publishers approach me about writing future books.

    A couple friends are big-time best-selling fiction authors - with movie deals and other benefits. My partner always suggests that if I'm going to make a lot of money as an author, I need to write a killer trashy novel.

  • Stephen Baker
    Posted by Stephen Baker, Bothell, Washington | Apr 28, 2008

    Just a point Howard, without the skill to write a persuasive message here, how would you hope to achieve the numbers required to attend a viable conversation based meeting?

    The written and spoken word should be complementary, integral parts of any communication process...even Sales.

  • Mark Silver
    Posted by Mark Silver, Portland, Oregon | Apr 28, 2008

    There's something about the written word, because it's been cast into being, as opposed to spoken words which disappear as soon as you utter them.

    If publishing a book was always as easy as it is now, then authors might not have the same cachet- and maybe sales people would be more admired.

    A good salesperson is nearly invisible, introducing the client and their problem to their solution, and then getting out of the way.

    Unless the salesperson is also the 'author' - provider- of the solution.

    Whereas a good author becomes more visible, as each reader comes into deeper relationship with her or him throughout the course of the book.

    That's what makes indie folks so intriguing, and the position so challenging- we need to be as frictionless as sales people, in some ways, and yet we need to be squarely in front of the client providing the services as the author.

    That's why many top salespeople from corporations have such trouble transitioning to selling their own services because it's so much more vulnerable.

  • Howard Howell
    Posted by Howard Howell, Seattle, Washington | Apr 29, 2008

    Mark... WOW. I love your thought process and your ability to convert it into words. I hope I have the opportunity to meet you in person someday. I would love to converse with you. ...Howard

  • Stephen Baker
    Posted by Stephen Baker, Bothell, Washington | Apr 29, 2008

    Authors can wear cordouroy and still expect you to buy their books. A sales person couldn't sell anything, except cordouroy, whilst wearing it!

  • Jeff Fisher
    Posted by Jeff Fisher, Portland, Oregon | Apr 30, 2008

    Stephen - That's hilarious! Thanks for defining it all so well. (I may wear corduroy to the biznik event this evening) - J.

  • Mark Silver
    Posted by Mark Silver, Portland, Oregon | Apr 30, 2008

    I'm loving your contributions, too, Howard. We should definitely connect. I imagine I'll be making it up to Seattle sometime this year.

    Stephen- LOL- that's the must succinct and accurate definition I've seen yet.

  • Stephen Baker
    Posted by Stephen Baker, Bothell, Washington | Apr 30, 2008

    Cordouroy should make a big come back, it's the only musical clothing I can think of.

    I had a history professor called zub zubb, because of his cordouroy trouser noises. He was published, but not under that name.

  • Howard Howell
    Posted by Howard Howell, Seattle, Washington | May 01, 2008

    OK guys... analyze this.... I usually wear my corduroy jacket to Biznik events.

  • Stephen Baker
    Posted by Stephen Baker, Bothell, Washington | May 01, 2008

    Howard, if there's even a hint of leather or suede elbow patch, then I'd summize that somewhere in the late 1960's your watch stopped!

  • Howard Howell
    Posted by Howard Howell, Seattle, Washington | May 01, 2008

    Oh - Oh - No not on this one, but I just checked my closet and there is a jacket with leather elbow patches. I can't recall the last time I wore it though. Had to be in the 60's. I guess it's time for me to call Jeff Collins.

This forum is unmoderated, but please keep discussion courteous and not too far off topic.

Members posting in this topic

  • Jeff Collins
    Professional Haberdasher
    Seattle, Washington
  • David  Wolf
    Seattle Sales Coach, Seattle Executive...
    Seattle, Washington
  • Judy Dunn
    Copywriter
    Seattle & Renton, Washington
  • Howard Howell
    Sales Trainer
    Seattle, Washington
  • Danny Bronski
    Trademark/Entertainment + Business Attorney
    Seattle, Washington
  • Leila Anasazi
    Writer
    Seattle, Washington
  • Todd Mertz
    consulting: mental health, inspiration, meditation...
    Oakland, California
  • Michael Halligan
    Managed Application Hosting & Datacenter...
    San Francisco, California
  • Arthur Torelli
    merchant services / credit card...
    Seattle, Washington
  • Jeff Fisher
    Engineer of Creative Identity •...
    Portland, Oregon
  • Stephen Baker
    Work depends on the time...
    Bothell, Washington
  • Mark Silver
    Business Tenderizer
    Portland, Oregon

Post tags

  • authors
  • writers
  • sales
  • selling