Customer Management Solutions

Share your experiences with contact management and CRM solutions here. What are you using to keep track of your network, prospects and customers on your Mac?

Personally, I have been using Marketcircle Daylite for over 10 years (www.marketcircle.com). However, because I'm growing my business virtually and can't predict what type of computer my contractors use, I have chosen to use SugarCRM (Community Edition for now). Since it's web-based, I can host it on the same account as my website, and access it from any computer that has a current web browser installed (platform independent). So far, I'm pretty impressed with it.

The company SugarCRM (www.SugarCRM.com) makes the software open source, which means that the source code is freely downloadable. They also offer a Community Edition for free (no support from the company, but there is tons of community help out there).

Let us know what you are using and what advantages and limitations you are finding.

Russ