How do you keep the ball rolling?
As a designer, my client process is a bit more complex. There's the estimate stage, the design stage with several approvals needed, and then the programming stage (if it's a website or other digital piece) before billing and follow-ups.
Every once in a while, a client gets caught up with their own business or personal life and the process comes to a halt. Email and phone call check-ins don't seem to work to get the ball rolling again.
My question is, have you ever experienced this and what have you done to get the process moving? More importantly, how can this be avoided all together? Thanks for reading.

