The best way to get testimonials is to send your clients a thank you note via email (build it as an autotext and save yourself some time). The last sentence should say, "Please let me know if you have any comments regarding your experience with us or suggestions for ensuring the success of future... (insert adjective here - doggie care?)" It makes it really easy for people to respond because most of them are on the computer all day at work anyway. I have referrals coming out my ears! ;)
