Last activity: Nov 04, 2008
Chuck's articles
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The Hardest Word to Say is “No”
Contrary to popular belief, the customer is not...In Marketing & Sales, Oct 09, 2008 | 123 views | 0 comments -
See The World Through Your Customers' Eyes
Businesses need to take a customer-centric view in...
In Marketing & Sales, Jun 22, 2008 | 225 views | 0 comments -
Judgment Day: Assessing Your Service
An assessment of customer service must be viewed...
In Marketing & Sales, Jun 20, 2008 | 148 views | 3 comments -
The Angry Customer: What Happens Next?
Do you ever wonder what happens when an...
In Marketing & Sales, Jun 19, 2008 | 315 views | 2 comments -
YOUR FRIEND, THE ANGRY CUSTOMER
Many businesses view angry customers with disdain. However...
In Marketing & Sales, Jun 19, 2008 | 327 views | 3 comments -
Your Customer Service is More Important than Your Product
While businesses strive to create the "next big...
In Marketing & Sales, Jun 14, 2008 | 375 views | 10 comments

