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BookmarkGreat article! Thanks for posting
Last activity: 2 days ago
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Posted Oct 14, 2008 Seven Ways to Collect Money Online for Small Businesses by Edith Yeung
These are great tips, thanks! I've used a few of them already but it's great to be introduced to new resources.
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Posted Oct 14, 2008 Low-to-No-Cost Marketing Using Social Media and Good, Old Common Sense hosted by Colleen Wainwright
I hope you do this event again! I'm sorry I didn't sign up fast enough!
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Posted Jul 21, 2008 Trains, Tickets, Toilets...Tell Your Customers Where To Go by Christine Haskell
I just read 'Trains, Tickets, and Toilets and I loved it! -Your article read like my rant at every boardroom meeting and every 'optimization' report I've ever written. -Companies (even hugely successful ones that you'd think would know better) design procedures and services for themselves and not for the customer. What's worse is that each department within each company is totally self absorbed, so they aren't even optimizing procedures for the benefit of the whole; they're just doing whatever's easiest for their department at the moment without caring if it has a negative effect elsewhere in the organization.
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Posted Jul 16, 2008 Business School Experiment Pays Off…How Green Cleaning Became A Platform For Customer Experience by Christine Haskell
Great article. Very well written - I love how you got to the 'heart' of the matter. Now I know who to go to when I need to get a little 'green cleaning' done!
