Wow. What great comments. The dialog created by everyone's articles is fast becoming my favorite thing about Biznik.
Jeff, what an inspiration you are. You must really have been doing things right if a publisher came to you. And the fact that you've continued writing shows how powerful a book can be for a business...or, as you've shown, AS a business.
What's so great about the state of technology today is that undiscovered talent like Penny and Phil can self publish and still get some results, like Bill's friends.
Penny, I don't have any direct experience with online writing groups, but if that's what it takes to motivate you, I say go for it. Sometimes writers can be competitive, so if it turns into a contest for who can make the most vicious critiques, I'd get out of it. But group or no group, your coffee shop looks like a great place to get a lot of great writing done!
My ghostwriting clients tend not to be writers, but they're great talkers and the recorded interview has been a blessing for me and for them. Once they forget about the recording device, they give me great information. So Penny and Phil, you might try asking a friend or family member to interview you about your business. You'll probably be more comfortable talking, and then you can take that info and organize it into chapters and stories. Or, as Jeff suggested, you can hire a ghostwriter like me. :-)
Anyway, thanks for taking the time to comment. I really appreciate it.