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Hsuan-Hua Chang, PCC, MS

Last activity: 1 day ago

221 comments |123456789
  • Dawn, I wonder if this helps - how about think of a reason why people want to try and see. What's their unmet need? When I fixed my hair this morning, I was thinking - "I wish I don't lose so much hair every day".

    Amy. Thank you for playing "selling yourself"! "I take care of your spaces so your spaces take care of you." - how does this brand differtiate you with other interior decorator?

    Is "styling" your customer's unmet needs?
    If I hire an interior decorator, I am after "color coordination" and "beauty" is the need. Am I in your target market?

    Posted Aug 07, 2008 What's your Brand Promise? by Hsuan-Hua Chang, PCC, MS
  • Dawn,

    Thank you for playing!

    I don't understand what it means "bring balance to my scalp and hair". What needs to be balanced? between my hair and scalp? or both my hair and scalp need to be balanced individually? What happens when balanced? How come they are not balanced and need the help from your product? These were the questions coming up when I read your brand promise.

    Have you heard about "curse of knowledge"? (from the book "Made to Stick")

    When we are knowledgable about something, we tend to get too technical to keep the simplicity and emotion.

    Posted Aug 06, 2008 What's your Brand Promise? by Hsuan-Hua Chang, PCC, MS
  • Rick,

    Thank you for taking time to share your experience. I like the sayings - you need to do what you have to do in order to do what you want to do.

    As small biz owners, there is a "have to" do list; for example, establishing systems to duplicate operations and save time. And we often overlook that part because it's not as interesting as "want to". it does require a shift on mindset.

    Posted Aug 06, 2008 Five Deadly Mistakes You Can’t Afford to Make in Today’s Economic Climate by Rick Itzkowich
  • It's a good coaching question - what's failure for you? People do perceive it differently. The ones can perceive failure as an opportunity to learn are the ones tend to grow faster and be more satisfied in life.

    Posted Aug 05, 2008 What is Failure? by Eric Janssen
  • Terra,

    Glad you shared your thought. We had different thoughts. Sharing is the part I enjoy the most on biznik.

    My question to Rachel was purely from curiosity. I didn't get it as clearly as you. :)

    Posted Aug 05, 2008 What's your Brand Promise? by Hsuan-Hua Chang, PCC, MS
  • Rachel,

    My first thought was -

    1. who wants to find what body and soul are trying to tell? (target market?)
    2. Is "safe journey" an unmet need?

    HsuanHua

    Posted Aug 05, 2008 What's your Brand Promise? by Hsuan-Hua Chang, PCC, MS
  • I would suggest to watch Randy Rausch's lecture Really Achieving Your Childhood Dreams It's very inspirng.

    Posted Aug 03, 2008 What amazing books have you read? by Giannina Silverman
  • Sounds like an awesome event. Sorry I can't make it.

    Posted Aug 03, 2008 Designed With You In Mind hosted by Marlene Rockey
  • Could I take my ball to you and get some help to fill it up? It's about 60-70% full right now.

    Posted Aug 02, 2008 Happy Hour for the Body and Mind! hosted by Patrick Welch
  • Thank you for playing with me. Ladies!

    Terra Keep up with the revising game!

    Marlene I am curious - is "transform your home one room at a time" your client's unmet need?

    Carol I can remember yours!

    My new favoriate quote "I often see life is a game. It all depends how you choose to play it. "~ Randy Pausch

    Posted Aug 01, 2008 What's your Brand Promise? by Hsuan-Hua Chang, PCC, MS
  • These are the 5 principles for crafting brand promise.

    · Use a customer benefit orientation (don’t talk about you)

    · Understand and acknowledge your prospect’s unmet need that you address

    · Consider both rational and emotional connections to your brand.

    · Relevantly differentiate yourself from the pack

    · Create a singular statement that is easy to remember and re-articulate

    Posted Aug 01, 2008 What's your Brand Promise? by Hsuan-Hua Chang, PCC, MS
  • I got my first version while reading Steve's article and following the steps - 15 minutes.

    This is my 4th version. I have been thinking of it from time to time and changing it accordingly.

    I like the brand promise concept. It's simple and it guides the direction for my biz.

    What's your brand promise?

    Posted Aug 01, 2008 What's your Brand Promise? by Hsuan-Hua Chang, PCC, MS
  • Want to practice to sell yourself in a fun way? Come to my event Sell Yourself First this Sat.

    Posted Jul 31, 2008 What's your Brand Promise? by Hsuan-Hua Chang, PCC, MS
  • "I often see life is a game. it all depends how you choose to play it." ~ Randy Pausch

    Posted Jul 31, 2008 Motivational Quote of the hour!! What gets you going?? by Tonya Kirkland
  • I think it's extremely important to honor RSVP for a "eating" event when hosts provide food and ask for head count in advance. It is a big difference between feeding 12 vs 6.

    I agree with Dennis that we don't have to make more rules to discipline people. This type of discussion will help to raise the awareness.

    After all, people who don't have a habit of honoring their words are the ones having trouble to build or sustain a successful business.

    Posted Jul 30, 2008 Biznik RSVP's ~ Any Purpose? Any Value? by Jane Bakken
  • Few examples

    • The Mazda Miata promises to bring the joy of driving within reach

    • The Ritz Carlton promises to employ ladies and gentlemen serving ladies and gentlemen

    • StudioHDV promises to take the cost and complexity out of marketing

    Anyone wants to have fun to sell yourself? What's your brand promise?

    Posted Jul 30, 2008 What's your Brand Promise? by Hsuan-Hua Chang, PCC, MS
  • CoachSeattle promises to bring clarity and fun into business growth.

    Feedback?

    Posted Jul 30, 2008 What's your Brand Promise? by Hsuan-Hua Chang, PCC, MS
  • Steve and Pamela,

    Thanks for hosting the event. It's extraordinary! Would you consider to have a follow-up workshop to coach us to apply what we learned?

    Posted Jul 29, 2008 Do it Yourself Branding and Creating Your Compelling Story hosted by Steve MacDonald
  • Dan, Joe

    Thanks for the heads up.

    Judy

    I know because I did a math calculation. With 6 votes, I had 51 points. With 7 votes, I got 52.5. The 7th vote came in at the same time with two of my articles.

    I noticed this before, had some doubt but I was not sure. So I started to pay extra attention. I don't mind the rating from one person. I really want to know the reason for the rating.

    Thanks for asking.

    Posted Jul 29, 2008 Detrimental rating by Hsuan-Hua Chang, PCC, MS
  • Heads up. I will do my best to attend and I won't know until 3pm tomorrow. I will do last minute sign-up when I know my schedule.

    Posted Jul 28, 2008 Do it Yourself Branding and Creating Your Compelling Story hosted by Steve MacDonald
  • Jane and Jack,

    Thank you so much to open your home to us and connect us by the spirit of sharing life stories. You are such a gifted couple. Your energy and generosity are greatly appreciated. We had lots of fun!

    Posted Jul 28, 2008 Biznik BBQ ~ Play & Networking; 15 mins. east of Redmond hosted by Jane Bakken
  • sorry I won't be able to attend this time.

    Posted Jul 25, 2008 Healers of all Kinds: Subtle Energy Therapies hosted by Andrew Delany
  • Rick - Great job! Keep track and have fun!

    Laila - Congrats on the blog design! Send us your blog site when you are ready. When will that be?

    Judy - I believe in learning in action, too. :)

    Joe - I am sure your hobby(blog) is serving a lot folks and making a difference to the world.

    Would anyone else like to join the conversation? Love to hear from you!

    Posted Jul 24, 2008 Now, what? - after Bizjam by Hsuan-Hua Chang, PCC, MS
  • Mark,

    Thanks for sharing the example. It's good to know that worked for you. To me, it's a different way to approach clients and get feedback.

    Posted Jul 24, 2008 How often do you ask for the bad stuff? by Mark Silver
  • ennifer,

    To answer one of your final questions – yes. I know I will have more and more work satisfaction in the coming years. The more clarity I have, the more I know how to seek for satisfying work. The more confidence I become, the more I know what to do when I need clarity. The more personal growth work I do, the more confidence I become. It's a fun process and it does take intentional work!

    Posted Jul 23, 2008 Where Do You Find Happiness in Your Work? by Jennifer Manlowe
221 comments |123456789