Jennifer's Biz Talk posts

Any resume writers here? I have a question for you!

This is a question for other professional resume writers. I am considering joining NRWA or PARW/CC. Which one do you feel offers more membership benefits?

Specifically, I am looking for a supportive community with lots of resources for our industry.

Thank you.

What kind of software do you suggest for...?

As an internet-based service provider, one of my biggest hangups is organization.

I am getting much busier, and last week I confused two customers because I had three recent inquiries with the same first name. Here's the scenario:

One guy asked me to e-mail an invoice and I sent it to a different guy.

Guy #1 complains he didn't get his PayPal invoice. I logged into PayPal and hit the remind button.

Guy # 1 complains again-- no invoice.

Guy #2 is like, "hey -- you sent me two invoices for the wrong amount".

ACK!! That was about my most embarrassing mistake I have made since I started my business and I really want to avoid making a similar mistake! Guy #1 & 2 were both very understanding and even found humor in the situation...but it could have ended without a sale.

So, what type of software can I use to avoid this situation? I have used ACT! (several years ago) but I found it to be a little bit too much for what I need.

Saleforce.com and SugarCRM seem too complicated for me as well.

I know there HAS to be a simple solution but I tend to over analyze everything and I am going insane searching for what I need.

I thank you all in advance!

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