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Julie's Conversations

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    Email Phishing Scam: Beware of Fake Complaint Email from the BBB

    The Better Business Bureau has issued an urgent SCAM alert cautioning businesses and consumers about a phishing email. Businesses in the Seattle area have reported receiving this email.

    The phishing scam subject line reads “BBB complaint processing” with a return email addresses that BBB does not use (example service @ bbb.org). The email uses the BBB logo and is signed with the address of the Council of Better Business Bureaus.

    The email has a link containing viruses and malware that could damage your computers, steal information from your computer, and place identities at risk. Do NOT click on the link inside the email if received.

    To view a sample of the email, see the link below: http://www.integrit-network.com/emailblast/BBB_Phishing_Email_Scam.jpg

    The e-mail is fraudulent; ignore its contents and delete it immediately.

    If you receive an email claiming your business has a complaint filed against it with BBB, there are several things you can do to authenticate it:

    • Look for typos, grammatical errors, etc. in the text that could indicate it originated overseas.
    • Check the sender’s address. Complaints go out from the local BBBs, not from the headquarters office.
    • Hover your mouse over the link to see if its destination is really a bbb.org address.
    • Copy and paste the link into Notepad (not Word). Notepad does not support html, so if the link is a fake bbb.org address, the real link will show up.

    If you confirm the email to be a phishing scam, follow these instructions ASAP

    • DO NOT click on the link or reply to the email.
    • Forward the fake BBB email to phishing@council.bbborg
    • Mark it as “Spam” and delete the email

    IMPORTANT: if you or a staff member clicked on the link inside the email:

    • Run a virus scan on ALL computers connected to your network.
    • If you need assistance, please get in contact with your local IT Consultant.

    Due to the virulent nature of the virus, we cannot stress enough how important it is to follow the steps above if anyone on your staff has received this email and clicked on the link.

    Posted Feb 23, 2012, in Business Advice | 13 replies
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    Referral Marketing

    For those looking for a great BNI group in the Lynnwood, WA area... the NW Referral Partners are holding a Visitor's Day Event on Tuesday, January 31. Click the link below for the details and to RSVP. https://www.facebook.com/events/316405748404342/

    Posted Jan 26, 2012, in The Other 5%
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    Referral Marketing

    For those looking for a great BNI group in the Lynnwood, WA area... the NW Referral Partners are holding a Visitor's Day Event on Tuesday, January 31. Click the link below for the details and to RSVP. https://www.facebook.com/events/316405748404342/

    Posted Jan 26, 2012, in The Biznik Community
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    The Importance of Email Archiving - Your Company May Depend On It!

    Like most businesses today, it's likely your company's main method of communication is email. Just think of all the vital information that is shared between your company and customers... invoices, agreements, purchase orders, and contracts. And sometimes, emails are the only record of this important information, so it’s crucial your company utilizes email archiving and management tools. Tragically, many organizations neglect to realize the importance and sensitivity of the email data stored in their email accounts.

    But I Have A Backup… That Means I’m Okay, Right?

    Wrong! E-mail archiving is not the same as conventional e-mail backups. Backups only enable you…

    …to restore your e-mail servers to a previous point in time in the event of a disaster. An e-mail archive (unlike a backup) is indexed and searchable, which means you can find e-mail communications based upon various criteria, such as date, subject, sender or receiver address, attached files, or any combination of the above.

    Email archiving is an insurance policy against compliance and legal repercussions. With a growing number of regulations, businesses need to be aware of how email archiving can safe guard them from unforeseen compliance and legal issues. So why risk you're businesses future, when implementing an archiving solution is easier than ever!

    Aside from the legal issues, e-mail archiving just makes sense. Murphy’s law dictates that you’ll need an e-mail the minute you permanently delete it; that’s why it’s smart to archive your inbox. Plus, it will make searching your inbox infinitely faster (not to mention easier) AND prevent your inbox from getting so overblown that it stops working due to file size limitations. archiving can safe guard them from unforeseen compliance and legal issues. So why risk you’re businesses future, when implementing an archiving solution is easier than ever!

    If you want to set up an e-mail archiving solution for your company, contact your local IT service professional.

    Posted Nov 04, 2011, in The Other 5%
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    Cyber Attacks in America - Why Are These on the Rise?

    In the past months, especially attack attempts on corporations and home users alike, have been on the rise. With large corporations such as Sony, Google, Amazon, and even RSA, a company whose business is network security, how are you supposed to defend your company and its intellectual data? Well according to many articles out that talk about these attacks, it’s not them.

    The question is... are the number of cyber attacks increasing, or is the media covering them more frequently? It's difficult to say but either way, one thing is for sure, making sure proper security measures are in place is a must. It's unmistakable though that the frequency of these fraudulent activities is increasing. Some security specialists have stated that attacks on companies such as Sony are easily avoidable and that they are practicing "sloppy security."

    If you or your company has important data that is not properly secured your just asking to be compromised. Even though China is among one of the largest perpetrators right now as far as where the Cybercrime is coming from, there are many other countries where hackers are making the same attempts. If you feel safe and you do not have good security measures in place for both your network and the way that you store data, you may not feel the same way once you get hacked…yes it does happen and we would hate to have to say “we told you so.”

    If you’re not sure if your network and data are secure, schedule a time with a reputable IT consultant in your area. Many offer a free consultation and will come out and take a look at your network systems setup and let you know it's weak points and how you can better protect your data.

    If you’re interested and would like to read more about the attacks that have happened in the recent past, go to http://www.techflash.com/seattle/2011/06/whats-eating-cyber-security.html.

    If you live in the greater Seattle area, and you'd like a free network security analysis, give us a call at IntegrIT.

    Happy computing!

    Posted Jun 22, 2011, in The Biznik Community | 11 replies
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    Computer Disasters - How to Avoid these at Your Company (FREE Guide)

    Have you ever lost an hour of work on your computer? Now imagine if you lost days or weeks of work – or imagine loosing your client database, financial records, and all of the work files your company has ever produced or compiled.

    If You Depend On Your Computer Network To Run Your Business, download our latest business advisory report.

    "The 3 Most Expensive and Deadly Computer Disasters That Wipe Out Small Business Owners And How To Avoid Them"

    You'll Discover:

    • 5 critical security measures every small business should have in place; ignore these and you are a sitting duck for downtime, data loss, and other expensive computer disasters.

    • The single costliest mistake most small business owners make when it comes to backing up their data

    • The fastest and easiest way to avoid costly network repair bills while simultaneously making your network run faster, cleaner.

    • A simple way to protect your network that won't cost you a dime!

    Get Your FREE Advisory Guide today! send me a message and I will reply back with a link to the document download.

    Posted May 31, 2011, in The Other 5%
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    Extend the Life of Your Computers (and get the most out of your technology investment)

    Looking to get the most out of your technology investment? Let us help extend the life of your computers!

    Stay on Top of the Game with Proactive Updates and Patching Help for Your Business Computer Network from IntegrIT Network Solutions...

    Here’s how it works: Companies routinely experience IT-related problems that they have difficulty solving. Managed Services provides 24×7 proactive monitoring of your systems and ensures all systems are up to date, preventing problems from happening in the first place.

    We can customize a plan to fit your business model and budget. Contact us at 425-787-0193 or info@ to discuss how to move from "worry" to "worry free."

    Find out more at www . integrit-network . com/benefits.php

    Posted May 11, 2011, in The Other 5%
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    How to Track a Stolen Laptop

    Both Your Laptop And The Data In It Are Important Business Tools, Which Is Why You Might Want To Consider Upgrading Your Security Measures To Help Prevent Losses From Theft. A Study By Security Vendor Symantec Cites That In The United States Alone, Someone’s Laptop Gets Stolen Every 53 Seconds. And Of That Number, 97 Percent Of Those Are Never Recovered.

    Besides The Obvious Loss Of Your Hardware And The Inconvenience That Brings, Experts Cite A Much More Important Concern With Stolen Laptops: The Loss Of The Information You Have Inside. Saved Passwords, Sensitive Business And Personal Information - In The Wrong Hands, A Stolen Laptop Can Compromise Your Personal Security And The Security Of Your Business, Not To Mention The Actual Loss Of The Data Itself. Symantec And The Ponemon Institute, An Independent Data, Information, And Security Research Firm, Pegs The Average Loss From A Stolen Business Laptop To About A Whopping $10 Million.

    This Is Why It’s Paramount That You Guard Yourself Against Laptop Theft And Put Measures In Place To Guard Your Data In The Event That Your Laptop Gets Stolen. Fortunately, There Are Several Options You Can Choose From, Such As Installing A Tracking Program On Your Laptop And Regularly Backing Up Your Data. You Can Also Use More Sophisticated Passwords And Encryption For Your Computer, Making It Harder To Crack. Some Trace Programs Also Include An Option To Remotely Wipe The Data On Your Laptop In Case Of Theft.

    Both Your Laptop And The Data On It Are Important Business Tools, Which Is Why You Might Want To Consider Upgrading Your Security Measures To Help Prevent Losses From Theft.

    Your best bet is to work with a trusted computer consultant in your area who can provide a Blueprint Of Security Policy that works for you.

    Posted Apr 01, 2011, in The Biznik Community
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    Are Your Files Backed Up? March 31 is World Backup Day

    It's April Fool’s Eve. Do you know where your company's mission-critical data backups are? They, of course, should be safely stored some place where you can access them easily should anything happen to your machine or network. More importantly, they should be up to date. Far too many individuals and businesses are lax about keeping their data backed up on a regular basis.

    World Backup Day was founded to create awareness about data security, encourage users to back data up.

    If you answered yes to the backup question…. Great! However, I have another question for you: Are you testing your back-ups?

    It's not surprising that small businesses neglect to test their backups. It is surprising that even some large shops are guilty of this. They’ll set up their policies and procedures, schedule automated backup scripts, start running backups, and assume everything will be fine.

    If you never actually try to restore a file, an application, or a server, you don't really know if you can. Also, it's tempting to water down tests so that they're virtually guaranteed, but these kinds of tests don’t tell you what can happen in reality.

    Over 60% of companies who experience data loss are out of business within 6 months.

    Why? Because most people don't backup properly - either because it takes too much time and effort, or the systems required cost too much. For those businesses that do backup - the backup is usually inadequate - rarely done daily and rarely tested.

    That's why, in honor of "World Backup Day," we are offering small business owners something very valuable, that they'd have to be a "fool" to say no to it.

    Free Network Vulnerability Check-up

    Apply for our complimentary Network Vulnerability Checkup. If you're selected, we'll perform the following problem prevention checkup.

    1. Test the integrity of your data backup system to ensure it is working properly and accurately backing up all of the critical files and information you never want to lose.
    2. Check your firewall’s security settings to make sure you are protected from the latest hacker attacks, worms, and viruses.
    3. Verify that you have the most up-to-date security patches installed properly; miss one critical update and you’re a “sitting duck.”
    4. Review your server logs to uncover developing problems and conflicts that will turn into unexpected downtime. Look for hidden viruses, spyware, and loopholes in your network security that could allow hackers and viruses to compromise your network and confidential information.
    5. Answer your technology questions in plain English that is easy to understand.

    Within 2 hours or less, you will have a detailed report outlining your current vulnerabilities and recommendations on how to get it working properly.

    There is no obligation, of course. Call us now at 425.787.0193 or 866.578.6220

    Don’t be an April Fool… Backup Your Data. Check Your Restores!

    Posted Mar 31, 2011, in The Other 5%
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    Spilled fluids on laptops...

    It’s late and you’re struggling to stay awake at your desk, so you decide to make yourself a cup of coffee. A few more hours of work ahead and the coffee will perk you up. Then, oops, there it is, all over your laptop, ruining your evening. The coffee has drained into the machine. The damage could be irreparable.

    And worse: you may actually be in danger of being electrocuted. Since data travels between the laptop’s components via an electrical current, if any liquid comes into contact with the components while the power is on, it will short out the traces between the circuits. Everything can be affected — keyboard, motherboard, memory and processor.

    SO WHAT SHOULD YOU DO IF THE WORST HAPPENS?

    Don’t panic. By acting promptly, you can usually prevent significant damage. If your laptop is running on battery power and isn’t connected to an AC outlet, quickly press the power button to shut the machine down. Then remove the battery.

    If the machine is connected to a power outlet, unplug it. Important: you must do this immediately once the spill has occurred. If the power is removed quickly enough, the electronics inside will be undamaged. Then remove the battery.

    Now you aren’t in any immediate danger, so you can start clearing up the mess. Blot up as much liquid as you can with a soft cloth. Next, remove all cables, USB components, cards and any other external devices. Tilt the laptop gently from side to side to drain it (without madly shaking it around) and place it upside down so the liquid can drain out. Removing the outer casing might affect your warranty; if you choose to do so, don’t touch the circuitry inside.

    Now all you can do is wait. Leave the laptop open so air can circulate, for at least 24 hours.

    As long as your laptop hasn’t started to smoke or emitted any strange buzzing noises, it should now work normally, but it may look rather smeared and dirty.

    Use a soft, damp cloth to clean the casing — nothing abrasive — or a special cleaning agent, one without any ammonia. Spray this onto the cloth, not directly onto the laptop. Cotton swabs are useful for cleaning around and between the keys.

    If you want to clean the display, turn the laptop off first so can see the dirt more clearly. Use a soft cloth to wipe it, but never any paper products like tissues, as they can scratch the surface and leave behind lint that can get into the LCD. You can also buy special spray solutions for cleaning monitors.

    By following these steps, you should be able to limit the damage. But of course, the best advice is the most boring: don’t drink while you work!

    Recommendations in this article should only be applied to devices that you own or manage yourself.

    Posted Mar 15, 2011, in Business Advice | 4 replies
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    Is your small business computer network unstable?

    Are you a small company relying heavily on your computer network, email, and the internet to run your business? Are you tired of all the problems slowing you down and costing you time and money?

    Then do we have a great offer for you... Check out our NO COST, NO OBLIGATION "Site Vulnerability Assessment Request Form."

    What is a Site Vulnerability Assessment? A site vulnerability assessment is an intensive diagnostic and planning service designed to check the critical components of your computer network for security, reliability, and performance. This is an important tool to ensure your network is running at peak performance and protected from data loss, downtime, viruses, and security breaches.

    Here's How the site vulnerability assessment works:

    One of our senior engineers will come to your office and in two hours or less, we will provide you with a report that outlines:

    • the integrity of your data backup system and if it is working properly and backing up all of the critical files and information accurately.

    • your firewall’s security settings and if you are protected from the latest hacker attacks, worms, and viruses.

    • the status of your security patches and if these are up-to-date and installed properly which will reveal if you are a sitting duck.

    • a review of your server logs, uncovering developing problems and conflicts that will turn into unexpected down-time.

    • any hidden viruses, spyware, and loopholes in your network security that could allow hackers and viruses to compromise your network and confidential information.

    ... we'll also take the time to answer any questions you might have giving you answer in plain English that you will understand.

    Sign up for your free network vulnerability report today and be more productive tomorrow!

    1-866-578-6220

    Why would we give away such a valuable service for free?

    IntegrIT Network Solutions Inc. is so proud of our services, we believe that it is our responsibility to earn your trust and allow you to try our services without risk or obligation to you or your company. At IntegrIT Network Solutions, it's our mission to bring integrity and IT together.

    All you have to do is contact us and we'll do this comprehensive assessment for FREE!

    Posted Feb 28, 2011, in The Other 5%
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    The Top 5 Worst High-Tech Habits To Break In 2011

    Admit it; you have some bad habits when it comes to maintaining the security and "health" of the high-tech tools you dearly depend on. Since it's a fresh, new year, we thought it would be appropriate to point out the top 5 bad habits you should work on fixing in 2011.

    1. Not backing up your data. Funny how most people start their confession of not backing up their data with the words, "I know it's bad, but..." If you know, then why are you still doing it? There's absolutely no good reason to let this one continue. Call us and we'll hook you up with a solid backup plan that will make sure you can be back up and running again FAST.

    2. Relying on tape drives to backup your data. This is almost as bad as bad habit #1. Why? Because tape drives have an average failure rate of 100% - and that's not a typo. It's not a matter of "if" but "when" is your tape drive going to fail. Trash 'em and get a better system in place!

    3. Using weak passwords. If you've ever used the word "password" as your password, we're talking to you! A good password should contain a combination of numbers and upper and lower case letters. To avoid having to remember dozens of passwords RoboForm is a great FREE software.

    4. Not installing the latest security patches and software updates. Once a new patch is released by a software vendor, it acts like a green light for hackers who instantly implement viruses and scams to take advantage of those individuals who don't regularly update (patch) their system.

    5. Printing and storing paper documents for everything. The cost of installing a document imaging (also called document management) solution has come down drastically, and it is now easier than ever to implement. Plus you get the added benefits of saved storage space, saved time in searching for documents, instant access to any paper file via the Internet, fewer lost files, less chance of losing critical documents to fire, water, or wear and tear, AND a cost saving on paper and ink. With all these benefits, why on earth would you still stick to your Stone Age paper filing system?

    Want help in breaking any of these bad habits?

    Call 425-787-0193 today for a no-obligation, no-pressure consultation on how we can help you break these bad high-tech habits for good!

    Posted Feb 11, 2011, in Business Advice | 2 replies
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    The Disadvantages Of Ink Refilling And Used Cartridges

    Are you trying to save money by using refillable or used print cartridges? Here are three reasons why you should think twice about buying universal refill kits instead of compatible inkjet cartridges or branded ones.

    The Main Selling Point Of Ink Refilling Services Is The Significantly Lower Price Tag – However, They Might Actually Cost More In The Long Run.

    Throughout Recent Months, We've Seen More And More Outfits Offering Services Such As Ink Refilling, Re-Manufactured Toners, And The Like. The Main Selling Point Of Such Services Is The Significantly Reduced Price Compared To Buying New Ink Cartridges, And Naturally, Many Businesses Are Attracted To These Services In Order To Save On Operating Costs.

    However, When You Look On A Deeper Level, Using Refilled Ink Cartridges, Re-Manufactured Toners, Generic Printer Cartridges, And Other Similar Products Actually Costs More In The Long Run. Here's Why:

    1. Generic And Refilled Cartridges Produce Lower Quality Prints, And In Many Businesses Mediocre Output Is Unacceptable. Many Times You'll Have To Reprint Pages, Wasting Both Ink And Paper (Not To Mention Time).

    2. Generic And Refilled Cartridges Frequently Cause Alignment Problems With Your Printer, And Some May Even Leak. This Type Of Damage To Your Printer Can Result In Unexpected Repair Costs Or Even The Need To Completely Replace The Printer. Studies Show That 40% Of Refilled/Generic Cartridges Or Toners Result In Some Sort Of Problem With The Printer.

    3. Some Say That Using Refilled/Generic Cartridges Is Safer For The Environment. This Is NOT The Case. Reprinting Costs You Wasted Energy, Productivity, And Materials Such As Paper. On Top Of That, Many Brand-Name Manufacturers Have A Recycling Program, As Opposed To Generic Cartridges Which End Up In Landfills.

    On The Surface, Going For These "Cheaper" Alternatives Might Seem To Be A Great Idea To Cut Costs, But Over Time It's Much More Trouble And Expense Than What It's Worth. So It's Best To Stick With Using Genuine Ink Cartridges And Toners – You'll Enjoy Better Quality Prints And Less Trouble In The Long Run.

    Posted Jan 17, 2011, in Business Advice | 6 replies
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    Have you ever dropped your mobile device in water?

    I recently had this happen to me and because I knew what to do... I was able to save my cell phone and had it back up and running in 10 minutes. So I thought this would be a great tip to share.

    Perhaps you have gotten your mobile phone wet by one way or another. You may have mistakenly dropped your mobile phone in water. It can also get wet if you are out in a heavy rain. However, there is no need to panic. It is possible to save your wet mobile phone by quickly repairing it.

    In order to save your mobile phone from water damage, you can consider these easy and simple solutions:

    Act rapidly

    The first thing you need to do in order to save your wet mobile phone is to act rapidly. Quickly remove the battery first, and then all the detachable parts as well, such as covers, the SIM card, memory card etc. Next, take a piece of cloth or a tissue paper to wipe the excess water you are able to notice within the mobile phone. Make sure that you dry it completely. If you don't do this, the water inside the mobile phone will begin to evaporate and gather in places which will be difficult to reach.

    This will save your wet mobile phone and it will start working if it was under water for just a little while.

    Using a hairdryer

    Take a hairdryer and begin drying the mobile phone while giving more consideration to the place where the battery is located. The battery housing usually consists of tiny holes to let in air (so giving more space for water) inside the mobile phone.

    Make sure that you are not holding the hairdryer very near to the mobile phone. Keeping it too close to the mobile phone may harm the electrical mechanism of the mobile phone. Keep on drying the mobile phone from a safe distance for about twenty to thirty minutes.

    If solution number 1 and solution number 2 don't work, try solution number 3.

    Drying for a long time

    Take off the covers as well as battery from the mobile phone. Put the phone in a dry and warm place to let the water inside the phone evaporate gradually from the little holes in the mobile phone.

    Have you tried this solution with success? Do you have any other great tips on how to deal with a wet cell phone?

    Posted Dec 21, 2010, in The Other 5% | 4 replies
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    Cloud Computing: On-Premise vs. Cloud-Based Software Solutions

    CLOUD COMPUTER SERIES - PART 2

    This is the second in our series of articles about Cloud Computing. In this article, we will take a look at the “On-Premise” vs. “Cloud-Based” solutions.

    Undoubtedly, you’ve heard of cloud computing – hosted software in the cloud – and have wondered, “Is this something I should consider?” Since cloud computing is coming at the small and mid-size business (SMB) market like a Tsunami, I am writing a series of articles about this topic.

    Cloud computing – an umbrella term for a wide range of online services – is an attractive proposition for SMBs seeking to make the most of the technology available today at lower costs and lower risk. The “Cloud” gives users access to remote services over a data network. The upfront investment is low, they do not need to invest in software / hardware, licensing and renewal costs are kept to a minimum, total cost of ownership is reduced, and they only pay for what they use.

    Furthermore, it guards against obsolescence and transfers typical ownership risks and responsibilities — such as maintenance, management, and upgrades — from the buyer to the seller. While many companies remain concerned about security, systems’ redundancy, functionality, and who has access to their data in the Cloud, the cost benefits very often outweigh these considerations.

    The Software as a Service (SaaS) market is expected to grow to 18% by 2013, up from 6% of software sales in 2007, Gartner estimates show. The market for SaaS and Cloud services is showing strong and consistent growth, however this estimate also shows that at 82%, the on-premise delivery model is still the leader and it will take something special for Cloud services to balance the numbers.

    Yet, judging by the hype surrounding the Cloud and SaaS, it is not surprising that the market is experiencing this level of growth. More and more SMBs are ‘aware’ of the benefits of moving into the Cloud and they can see tangible benefits. As the price of storage and bandwidth continues to drop fast, Cloud-based services are becoming more and more attractive to SMBs seeking to reduce costs, avoid recruiting IT staff, and focus fully on their core responsibility – growing their business. Although the Cloud provides SMBs with a cost-effective alternative, companies need to be wary and not fall into the ‘all Cloud’ solution trap. There is no one-model-fits-all.

    Rather than diving headfirst into the Cloud, SMBs would do well to see how they could maximize the benefits of their existing set-up as well as those that a Cloud-based service can give them. With a hybrid delivery model, SMBs can have the best of both worlds without long-term commitments, unnecessary expenses, and the inefficiencies of hosted and on-premise models.

    The solution: A hybrid model

    Today, SMBs tend to do one or the other, focusing their efforts in one direction or another thus limiting the possibilities that a multiple-solution, single-vendor strategy can offer.

    The hybrid approach, however, sees SMB customers getting the best of both worlds by allowing them to maximize the benefits of both a hosted delivery model and those of the on-premise model.

    The benefits of the hybrid model vary from one customer to another, but can be summed up as follows:

    Run applications where they are most needed and fit best into the business infrastructure

    The hybrid delivery model makes sense for all companies whatever their size or infrastructure

    The benefits of the hybrid approach can be maximized by a 10-employee company or a 500-employee company

    All that changes is the environment in which the solutions are used

    Enables them to choose what suits them best depending on their existing and future infrastructure requirements

    Enables them to maximize the strengths of both hosted and on-premise models

    Posted Sep 07, 2010, in The Other 5%
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    WHAT’S ALL THE BUZZ ABOUT CLOUD COMPUTING?

    Have you heard of Cloud Computing? Well if you haven’t, yet, you certainly will in the near future. In fact, you are probably using it in some form or another now in your personal lives.

    It is often referred to as Computing in the Cloud or hosted software in the Cloud or Software as a Service (SaaS). If you filed your income taxes this year on-line without purchasing tax preparation software, downloading and installing it on your computer, then you were Cloud Computing. And, you paid a fee to use the hosted software.

    My colleague always says, “I need a word picture!” Well it’s like renting a house. You live there and use the appliances and the fixtures, if something breaks then you call the landlord to fix it. And every month you pay your rent. That is what SaaS is, renting the software possibly over a contracted amount of time and never having to worry about installing updates or purchasing the next version and installing it on your server and computers. Undoubtedly there are pros and cons to this trend in computing and, since this wave is going to hit Small and Medium Business (SMBs) soon, I thought I would devote these next few months to this topic.

    I did a little research to see what the trend in the industry was for SaaS sales. According to Gartner, a technology trend research group, SaaS solutions are expected to grow from 6% in 2007 to 18% in 2013, certainly a significant growth. But the “On Premise” model of delivery or ownership of software will still be 82% in 2013. So, we have some time, before these wave hits, to explore the pros and cons of the “On Premise vs. Cloud-Based Solutions.”

    Here are some things to consider for your business -- can you imagine your MS Office Suite in the Cloud or how about your QuickBooks Accounting Software? We will further explore this in future topic posts. If you can’t wait and want to talk to me more about this.... leave a comment below and I'd be happy to answer any questions you might have.

    Happy Computing!

    Posted Jul 21, 2010, in The Other 5% | 3 replies
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    Is Your Computer Support Guy Treating You Like A “Bad Date”?

    Not returning your calls fast enough… Constantly missing deadlines… Not fixing things right the first time… Never following up on your requests?

    Does your current Computer Support Vendor respond to emergencies in 1 hour or less?

    Do they offer an on-going maintenance program to keep critical security settings and patches up-to-date?

    Do they offer a monitoring system to watch over your network 24/7 for developing problems?

    Do they explain what they are doing and answer your questions in terms that you can understand?

    What is your biggest complaint about your current IT provider or department?

    Posted Nov 04, 2009, in The Biznik Community | 11 replies
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    I'd like to offer 2 free hours of computer support to my fellow small business owners!!

    Since 2003, IntegrIT Network Solutions has been providing cost-effective and streamlined computer and network solutions to small businesses in the greater Seattle area.

    There are plenty of networking services companies offering system security, email, networks, data backup, etc. They also promise to be on-time, to get you back up and running quickly, to have the work done by certified and experienced technicians, and to return your calls promptly. We do too.

    But what makes IntegrIT Network Solutions any different? Well, actually there's at least 8 Things We Do Better - all quoted from our very satisfied clients. And the list of satisfied clients grows longer every day. http://www.integrit-network.com/8thingswedobetter.html

    Wouldn’t you rather focus on building your business than worrying about your computers or networking systems? Let us help you by providing trusted and reliable service and support that has earned the trust and appreciation from your fellow small business owners throughout the Seattle area.

    Take a look at what a few of our satisfied customers have to say about their experiences with us! Watch the video at www.integrit-network.com.

    Because we know we provide the best computing and networking service and support for small businesses with 10 or more computers in the greater Seattle area, we’re offering you 2 FREE HOURS of computer support to try us out.

    No cost, no obligation...really! Learn more at http://www.integrit-network.com/2freehours.html

    Posted Nov 04, 2009, in The Other 5%
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