Hello everyone, I really enjoyed meeting each of you. It was a great event, full of insights. I am looking forward to next month. Mary Riley

Megan, your list is one to print and look at again and again. In the marketplace right now we all may find a little extra time on our hands and your tips could help, not only make that time productive, but help boost our customer base. You always know what to say ;-) Thank you!

This article was very thought provoking and timely. I appeciate your insight and will encourage others to read these words of wisdom. Thank you.

It's always good to be reminded about the importance and impact of those words. Thank you for sharing this great insight into something we all know but some do not remember to do. It feels good to say it too!

Ideas for the freebies would be great. You peaked my curiousity. Also you encouraged me to start posting comments. Thanks.

That helps put things into perspective, John. I do try and listen to my customers, but to actually understand what they really want would take a more thoughful analysis. Food for thought. Thanks.