It's all so true and sounds just like my own experience, Nancy! No, not a road to riches-- it's been a lot of work. Ultimately, it is simply an additional revenue stream, which is awesome! And as usual, you are amazing.
Member since: Mar 20, 2007
Last activity: 4 weeks ago
It's all so true and sounds just like my own experience, Nancy! No, not a road to riches-- it's been a lot of work. Ultimately, it is simply an additional revenue stream, which is awesome! And as usual, you are amazing.
I love this article. It reminds me to use what I've already got- an awesome on line community that gets the value of face-to-face. I am struggling with finding my balance using social media, and after reading this it made me think that I need to spend more time here, in a community that really has it right! Who knows where I'll go with Twitter etc etc, but Biznik is far more tangible and valuable in the here and now!
These are great resources for those of us who are trying to figure this out. Thanks! (I was thrilled that my twitter updates my facebook, but I guess with some of these tools it could be even simpler.) Interesting that www.hellotxt doesn't interface with MySpace.
Great article. I admit that sometimes I do my own editing, which I realize is a no-no. Any opinions on text newseltters vs. HTML newsletters?
I just signed up- "Mikelann"-- big suprise, is my name. It helps to have a weird name I guess. But I haven't figured it out yet. I don't even know how to follow people or tell them I am "tweeting". I was thinking of putting out a "tweet" once a day- a single short tip for earning your worth. Does that make sense for something like twitter?
Financial planners are one of the most common referrals I make, as a money coach. I love Debbie Whitlock.
I would also recommend [REMOVED by Admin]* - he is a true fee-based planner, and they are a rare-breed. He is a CFP who does no commissions.
*FROM ADMIN: The recipient of Mikelann's recommendation asked that his name be removed by request from the State Department of Finance because it violates their policy on testimonials. Please contact Mikelann directly, if you're interested in learning his name.
Wow- Great article, Karrie. This info can be used for all kinds of events. And it's great marketing information in general. Too often people put together a great event and then wait for people to simply show up. If you invest your time into creating a great event, invest your time in getting people there. Thanks!
Wow, Rachel, You have done a HUGE service for us here! I've been aware of some of the coming changes, but it has been indeed confusing. The "Registered Counselor" doesn't hold a lot of water, but it is all that has been available for many who are not in traditional therapy fields. I'm worried how all this will apply to the fields of coaching, though the system really did need to be changed. Thank you, thank you for your work on this!!
I like Richards advice. If you have a pro-bono or discounted client (for whatever reason) you should still invoice them. The invoice should state what the full fee would normally be. Then what they are paying. That way they really appreicate the deal they are getting. And remember- you get what you "demand" not necessarily what you "deserve"-- so you've got to ask for it!
I like what you said, Nina. I always say "don't discount"! Nothing good comes from this-- and it conveys a message that you don't really think your service/product is worth it (and internally it says, "I'm not worth it"-- or "good enough", as Nina says.) But going the "value added" route is always nice. But again, don't throw in so much "extra" that you resent it. Then we are right back where we started! This stuff is really hard. I just finished writing a workbook called Emotional Money-- on dealing with all the feelings and beliefs we encounter when we charge people money. It took it a lot longer than my "how to" book on pricing...
THanks Kathie. Fabulous thoughts. Your post could be it's own article!
Just another qucik thought:To be clear, I'm not telling people to dump their hourly rate. It can be appropriate, and it can make you more flexible, to have both. Lots of people whip up a great proposal, but when the client reaches the edge of the scope, you can switch it to hourly pricing to protect yourself from putting in too much time. Just make sure your clients know they've reached the proposal limits and will now be charged by the hour for additional work. (Feature creep is such a problem.) Otherwise- that resentment creeps back in...
I agree with Joanne, Elge. And sometimes it is totally appropriate to charge by the hour- Especially when you are doing most of the work face-to-face with your clients. But this goes back to the old question: hourly vs. project. In your case, if you charge by the hour, would you be penalizing yourself for being really fast? (Or feel stressed if taking too long?) Of course project pricing means you’ve got to be careful about your estimate. I always recommend coming up with the best bid you can and then adding 20%. (Call this a combination of project management- read “client communication” and potential cost overruns.) This may sound like “padding” but if you’ve had the experience where it feels like you are making five bucks an hour, my gut is that this 20% could save you. We all know it’s really about the value you provide. But it still comes back to resentment. How much do you need to bid in your proposals in order to not resent the work, if you land the project? And thanks for reading my article, everyone.
I like it, Rachel! Especially the first one- research. That is why Biznik is so cool- you can actually read about people ahead of time. Good reminder!
Last time I went to an event, I knew I needed to hire a bookkeeper, so I looked at everyone who was coming and found a bookkeeper who had RSVP'd. Then I made a bee-line for her and we had a great conversation. Then I hired her! (Shandra Rose) It was a great use of Biznik networking.
Mikelann
I wanted to point out that one of the values of biznik is not just in helping me MAKE money but also in helping me spend my money wisely. I am increasingly using biznik as one-stop-shopping. When I needed an accountant, I looked here first. When I needed a marketing consultant, I looked here first. Networking is useful for so many things. I'm very grateful for this community!
I'm still stuck way back where Lara said only 100 people were paying members of biznik. Maybe I misunderstood? I pay a lot more for networking than $10, and the value is so amazing in this community! In my humble opinion, I think a basic biznik membership should cost.
Having got that off my chest, I like what Karrie said with the various levels of charging. Obviously, people are not hosting events to make tons of money. But many are teaching valuable skills. Relationships and networking are key, but it seems like some events are really about educating indies about important business issues, and there is a lot of value in this. (People do value what they pay for, but this is an interesting community that often seems to try to prove that is not the case. It sometimes feels to me like many people here feel money in and of itself is bad, that it taints things. It I realize this is a hot issue, but I sense a lot of internal conflict that people have about money.)
And I like the idea of charging a nominal $5 for all events. Even if you can't make it, you won't lose that much money. I think running Biznik costs a LOT more then people realize, and if there isn't more financial support for what they have created, it won't survive.
To be very clear, I love men! (Well, that sounds a bit funny, huh.) I use lots of male service providers in my business. But I'm trying to be smart about marketing to women on the web, particulary when I am dealing with some very feminine issues- like how to conquer the "good girl syndrome in business" for example. Of course guys have similiar issues, I know. But I love what Adrienne said-- And I agree-- I think women interact with the web a bit differently, at least from what I know. And people tend to market to them differently as well. There are some awesome recommendations here. I will work on following up on them. Thank you so much!
I love Mosaic-- The Tully's in Wally-World gets too full. I couldn't beleive it when I found Mosaic. Good coffee, too.
This is such great feedback! I'm launching my "virutual earn your worth program" in January, where a percentage will go to women's issues. I can tell that I've got my work cut out for me in researching this thoughtfully. I like building my giving into a program, so it happens on a regular basis. And that way my company gives more automatically when the program does well. I haven't figured out the percentage yet, because I want to calculate it off the gross, and not the net, to make it simpler. Anyway, thanks for the ideas. I'm getting jazzed about this part of the program! It helps me when I get so damned bogged down in details.... Thanks!
This is awesome feedback, everyone. Thanks! I'll check out the Women's Funding Alliance-- Valerie, I'm checking my schdule. They've been on the edge of my radar, so maybe I need to look at them closer. The more ideas, the better!
Yes, it was great! I presented at 10am, and the audience was great! Biznik has such cool, enlightened people that I knew I could include some stuff on gender and how can influence rate-setting and they would enjoy it. There are some pretty amazing people that I think deserve to make more money. Go for it! I made a lot of great connections, and even bought a killer pair of rain boots from a small business owner. So cool.
So many great thoughts! I especially liked it when you wrote: ?Over the years, I have found whenever my rates go up to meet what I feel I am worth, my business increases!? I have found that too. We have to charge what we are really ?worth?, but that can be a catch-22. What do we think we are worth? There are several ways to get at that. One ?rational? way is doing the research?finding out what others charge who do similar work. This is very eye-opening for people!
Part of this comes down to ?life-energy?. When your colleague figured out, with your help, what she was REALLY making, I suspect she was quite chagrined. That is a lot of work for $18.75/hour! Asking ourselves what our life-energy is really worth brings the conversation to a different level.
Regarding trades. I rarely do them. If people trade, I recommend they do them dollar for dollar, so things are fair. If a consultant charges $120/hour and the massage therapist charges $60/hour that would be one hour of consulting for two massages. But do you really need the two massages? For a while, the only trades I took where trades that helped with my business bottom line, like marketing help. But too often trading is another way of discounting our services. I?ve also noticed that when professionals do a lot of ?bartering?, it can be because they are uncomfortable with dealing with money.
A lot of this goes into boundary work, and how we train other people (clients) to treat us and vice-versa. Money creates a nice professional boundary when done right.
Let's see here-- no men in drag allowed. (But Chris, I suspect you would look fabulous. I've never met you, but I'll try to picture that when I do.) Cere, here is a link to my book excerpt on the six steps to asking for a raise. (Maybe I should make this it's own post.) http://www.womenearning.com/resources/free-articles/get-a-raise/ It might help some salaried people out there. Sometimes I teach salary negotiation, and I love teaching negotiation skills in general. This particular seminar is obviously really focused on self-employed women. I love working with women on money issues! Yeah for more money!
I am doing an all day seminar for women on June 8th, How to Set and Raise Your Rates with Confidence. Here is the link: http://www.womenearning.com/how-to-set-and-raise-your-rates-with-confidence/
Thanks for the nice words, Nancy!
I've thought a lot about this thread, since I teach some of this, and for me, it still comes back to that "resentment number" that I write about. I think we all have to ask ourselves, "How much money do I need to be making from my clients in order to not RESENT doing the work?" This is similiar to our "bottom line", but gets at it in a more emotional way. (This question often hits us in our gut! I advise people to really meditate on this number.) Of course we want to make a lot more than that, but the goal is to never go under your "resentment number".
If, for example, you have to drive to reach your clients, how much do you need to really charge them in order to not resent the entire time it takes to work with them? If they are very stressful to work with, does that change your resentment number?
I posted over in the blog about ?values-based pricing?. But I want to add here something about price resistance. I just wrote a workbook called ?How to set and raise your rates?a woman?s guide?. It addresses a lot of the issues that women have with setting rates and how to do it. (Though I don?t address bidding on technical projects.) But suffice it to say, if everyone can afford you, you are NOT charging enough money. And if no one can afford you, you are charging too much. So the general recommendation is that if you have been in business less then 5 years, you want about 20% price resistance. This means that about 20% of people should NOT be able to afford you. Yes, that is right?20%. You?ll make more money from the remaining 80% then if you take everyone. So if you?ve got very low price resistance (everyone can afford you!) raise your fees until about 20% can?t afford you. Of course if you?ve been in business a long time, you may make so much money from a few clients, your price resistance may be a lot higher. Harry Beckwith, author of Selling the Invisible, writes really well about this.
Remember, you don?t want to be the Wal-Mart of your niche. People value what they pay for!