Seattle Community

Pete DiSantis, CMC

Member since: Sep 26, 2008
Last activity: 36 minutes ago

Peter DiSantis Consulting Associates (PDCA)

Renton, Washington 98056

425-440-8348

Connect with me on:

  • MSN: NuYawKa

What Pete does

I am an Efficiency Expert and a Certified Management Consultant. My mission is profit search and rescue.

You ask what an Efficiency Expert does? Here is an example of how I saved a major transportation company millions of dollars a month.

While at Company "A", I designed a network to move overnight shipments by truck between Boston and Washington, DC. The regular procedure was to fly ALL shipments to the geographically centralized distibution center and fly them back out again before dawn each day. The regular system cost $0.70 a pound to fly. My new system cost $0.05 a pound to drive. This "ground" hub was the first of twenty to be established around the country.

My focus is helping your business run with more ease. I can streamline your operations so it runs smoothly with results-oriented process improvement directly and immediately effecting your bottom line.

I love to shine a light into the dark places, revealing the "Ah-ha! There's the problem."

While at Company "B", I contributed and led a team that designed, wrote and delivered an 80 hour workshop to operating managers and supervisors. The result was an average 6% a year improvement in productivity companywide. The best business units improved 16% a year.

My logo is new, yet the philosophy is deeply ingrained. PDCA are the initials for my company name and an acronym for "Plan-Do-Check-Act" a four step repetitive problem-solving process. It is a classic Total Quality Management technique introduced as the Shewhart cycle. Although popularized by W. Edwards Deming in the 1950's, its origin reaches back to the 17th Century. Today Six Sigma refers to it as DMAIC.

PDCA is characteristic of how I work, and how I help my clients succeed. Plan: find the real problem, the root cause, not just the symptomatic issues. Define what one thing impacts others? Gather the internal subject matter experts to formulate a strategy and tactics to combat the real issue. We define and agree upon measurable metrics as a team. Do: Implement the plan with focus, measurement and accountability. Check: Verify the plan was implemented as charged. Do the metrics work? Can you measure the improvement? Has the real problem been diminished? Finally, Act: Analyze the gap between the "Plan versus Do". Adjust the plan and the metrics so they do the job. Then, start the (PDCA) process over again. I have used this process countless times and it has been a successful formula for thousands of companies around the world.

If your product, service or output is not consistently excellent, I can help you operate your business more effectively, more profitably while retaining your current employees and customers.

I can help your business grow into the future.

What Pete does best

I love blazing new trails and the adventure of working on new projects.

  1. Process improvement or new process development.
  2. If you don't know what a process is, then you need one.
  3. If you don't know what your process is, then you need me.

  4. Training Development

  5. Custom programs built and facilitated
  6. For employees
  7. For management and leadership development
Education

BS - Industrial Engineering - Pratt Institute, Brooklyn, NY

Experience

P.D.C.A., PLLC;
Consultant / Principal; Renton, WA

FedEx Ground;
Regional Operations Engineering Manager; Portland, OR

WPX Courier, LLC;
Vice President Operations; Auburn, WA

DiSantis & Associates;
Consultant / Principal; Issaquah, WA

mylackey.com;
Director, Service Quality and Vendor Relations; Seattle, WA

Airborne Express;
Director, Field Service Engineering; Seattle, WA

Federal Express
Managing Director, Pacific Northwest; Bellevue, WA

United Parcel Service
Industrial Engineer, North Jersey; Parsippany, NJ


Pete's location

Renton, Washington 98056